We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

State Government

Illinois Student Assistance Commission

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in State Government.

Complaints

This profile includes complaints for Illinois Student Assistance Commission's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Illinois Student Assistance Commission has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/11/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ISAC/*** ILLINOIS STUDENT ASSISTANCE COMMISSION NEEDS TO PAY $90 TO GOVENORS STATE UNIVERSITY FOR MY FALL 2022 MATH CLASS I'M REGISTERED FOR. AS A DISABLED VETERAN THE *** MILITARY ***** COVERS ALL OF MY COLLEGE CLASS TUITION AND FEES AND THERE IS A BALANCE OF $90 THAT SHOULD OF BEEN PAID BY ***/ISAC WAY BACK WHEN I REGISTERED AND WHEN MY MATH STATISTICS CLASS STARTED 8/31/2022. ICALLED ISAC/*** AND LEFT VOICE MESSAGES FOR A MANAGER TO CALL ME BUT MANAGER **** OR NO OTHER MANAGER CALLED ME. I REGISTERED FOR MY MATH CLASS ON TIME AT *** WITH NO PENALTIES, BUT ***/ISAC STILL NEEDS TO PAY THE $90 WHICH IS A PART OF MY CLASS TUTION AND FEES. WHEN I HAD A MATH CLASS IN THE PAST, AT ***. ***/ISAC PAID FOR ALL MY MATH AND OTHER CLASS TUTION AND FEES WHICH IS PER VA VETERANS ****** OF EDUCATION POLICY AND GUIDELINES. MY NEXT STEP IF NEEDED IS TO FILE AGAINST ISAC/*** MANAGER **** WITH THE VA ****** OF EDUCATION AND VA ****** OF INSPECTOR GENERAL ETC. ISAC/*** NEEDS TO CONTACT *** STUDENT ACCOUNTS AND STUDENT VETERAN DEPARTMENTS ASAP TO PAY THE REST OF MY MATH TUITION AND FEES OF $90. REGRETTABLY

    Illinois Student Assistance Commission is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.