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Business Profile

Compliance Consulting

Midwest Consulting Team

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Compliance Consulting.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid this company $496.69 for an entry door install and the entry door which was $278 - invoice ******. I made payments in February and March of 2024. I also paid $210 in May 2024 - invoice ****** for a toilet repair. I have texts and emails from the company stating that they refused to complete the work. I have texts and emails from the company agreeing to give me a refund. They made excuses and changed their story multiple times. They would not give me the receipt for the entry door, so I am asking for the difference of what I received in credit At Menards vs the value of the door they charged me - $93. I feel that I am being fair and am asking for a refund which they agreed.

  • Initial Complaint

    Date:11/12/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sign agreement with said company on 5/4/2024 to negotiate with insurance company and do storm damage repairs to home. Roof, gutters and siding etc. Paid $1622.19 6/18/2024 by insurance company for repairs. Company came out and took roof and siding samples. Put tarp on roof found out later materials are discontinued and needed complete replacement costing *********. ***************** mailed me a check for ********* on 10/15/2024 to get started. As of 10/28/2024 company has not returned any phone calls or messages about completing any work until 11/4/2024 after when I sent an email informing them I was not happy with them not communicating and I would no longer be doing any business with them further requesting a refund. Company then claimed they attempted contacting me but left no messages and now making lien threats if they dont get paid 25% of insurance claim.

Midwest Consulting Team is NOT a BBB Accredited Business.

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