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Business Profile

Photographer

Kait Cisneros Photography

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Gabriel R

    Date: 05/10/2024

    My mom paid for a mini photo shoot for my sister and I and Kaitlyn not only cancelled but would not respond to set up a new date for the pictures to be done and has not given a refund. I have screenshots of me messaging her over several days and never once receiving a response. Very unprofessional and also unexpected because I’ve done photos with her before. I do not recommend especially because she thinks she can just decide to ignore you once paid.

  • Tyler W

    Date: 12/14/2023

    Long ongoing story. In late October, Kaitlyn shot a small family session in exchange for a future family session my wife would shoot of her family. We also paid her $125 for a family session using her in-home xmas backdrop in mid november. After a week to 10 days of us reaching out to her with no responses over multiple platforms, we thought she ghosted us. So we warned her and next day initiated a chargeback. Now we get a response. As an apology for causing the situation, she offered to cancel her portion of trade session. On November 9th our mutual bank ruled in her favor in dispute because the contract date hadn't actually past yet. We spoke with her and November 19th we shot the xmas mini session. But her 3rd party money program apparantly takes 3 months to resolve disputes and is holding the 125$ hostage til then. She sent us useless watermarked images, and refuses to give us what we actually paid for. Knowing its her 3rd party Stripe thats holding this up. We dont want xmas photos in feburary. Waste of time, money, and drama. Past month her and my wife have been going back and forth on facebook posts. Since posting to facebook, atleast 5 people have come forward with similar or worse scenarios than ours. Best of luck

Kait Cisneros Photography is NOT a BBB Accredited Business.

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