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Business Profile

Concrete Restoration

Carmen & Sons Concrete

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Restoration.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Carol S

    Date: 10/21/2024

    Terrible customer service. Sloppy work. Will not come back to fix an issue or return calls. Do not use them.

  • Sara K

    Date: 11/21/2022

    Unfortunately, I can say with confidence that we will never hire this company again.We had several quotes to seal our stamped concrete driveway. Carmen and Sons did not come in at the cheapest (one of our highest, actually) but we were swayed by **** and ****** who came out to give the estimate. When they came, they also encouraged us to seal our front porch. They seemed to know what they were doing and have integrity. Neither one of those turned out to be the case.The job went really poorly on a lot of levels. The biggest issue is that the sealant should never have been used on a painted porch. (I think initially they thought it was stained, but they never checked and they also used the can of paint to touch up places where painted chipped off from the power washing - then sealed it, with the wet paint, within about half an hour.) Immediately the product began to pull up paint and wrinkle.After ****** left, I also noticed sealant all over the bottom edges of our siding around the garage doors and around the front porch (I was later told on a call sealant doesnt stick to siding?) and bubbles throughout the sealant on our stamped concrete driveway and walkways. Carmen and Sons offered no apology or accountability - just annoyance that we wanted the job done right (and to have the balance adjusted for what it is going to cost us to remedy).In the end, we are left with sealant on all edges of our siding, bubbles throughout the stamped concrete sealant, and a really rough looking porch floor. We also have the headache in the spring (as it is now too cold) of hiring someone to remove the sealant from our siding, our front porch floor, and a painter to repaint our porch.

Carmen & Sons Concrete is NOT a BBB Accredited Business.

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