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Business Profile

Grocery Store

Food For Less

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Oxnard location accused of me stealing for picking up a 16oz coconut water and putting it back to get a 32oz because it was on sale. They threatened to call the police on me saying I drank the whole bottle. I told them they could grab that bottle and another and weigh it to see if was never even opened. They refused and requested I leave the store. The manager ******* harassed me.

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was in the grocery store on the evening of Friday, September 8th, 2023. I was putting groceries in the bag off the conveyor belt, when my finger was snatched into a hole. The cashier on lane 8, stated the manager ******* was over there. I spoke with ******* who asked for my name and number and stated someone would call me. I went to the Emergency room the next night as my finger was in pain. I was expecting a phone call on Saturday, but no communication took place. I decided to call at 10:23am this morning(Monday), I spoke with ******* who placed me on hold for 20 minutes and I hung up. I tried calling back and ******* stated she would connect me to the manager, I waited again until the phone disconnected. I called again and I am still in the phone and currently it has been 50 minutes and counting with no answer. I would like the manager to contact me regarding this incident as soon as possible. Kind regards

Food For Less is NOT a BBB Accredited Business.

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