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Business Profile

Towing Company

O'Hare Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

This profile includes complaints for O'Hare Towing's headquarters and its corporate-owned locations. To view all corporate locations, see

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O'Hare Towing has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/20/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 02/18/25 between 9pm - 11pm.This tow company is running a scam with ******************* in *****************. I went to take a shower. I parked next to other bobtail trucks. I told the loves employee my truck is gone and he said Im not allowed to leave area and I said only took a shower and his said oh, this is definitely a scam. They stole my truck and forced me to pay $721 dollars to get it back

    • Initial Complaint

      Date:12/06/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had an accident on Nov 19, 2024 police called Ohare towing and they came out . I had a minor diesel spill and they had 2 flat beds $2018.40 plus the old dry fees $1300 They used approximately ********************************* $7378.40 . Which I had to pay up front if not they would tow my semi to there yard. They did not clean the oil dry , but they charged me for clean up

    • Initial Complaint

      Date:04/05/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I got a flat on I-294 Saturday early morning hrs of 1am. Order roadside assistance thru my TESLA app. Ohare Towing was dispatched and brought out Loaner Tire relatively quick, with in 1 hr of the call. ******, the tow truck driver installed the loaner front wheel and then proceeded to roll my flat wheel down to the back of his tow truck and carelessly lets my wheel go and drops the wheel on it face. Causing curb like scrapes and scratches all over my rim. I confronted him about the situation showed body language that he could care less. I have provided pictures to show proof of damages

    O'Hare Towing is NOT a BBB Accredited Business.

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