Complaints

This profile includes complaints for Vein Clinics of America's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Vein Clinics of America has 67 locations, listed below.

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  Vein Clinics of America

  2001 Butterfield Rd STE 300 Downers Grove, IL 60515-1069

• 

  Vein Clinics Of America

  771 Old Norcross Rd STE 340 Lawrenceville, GA 30046-4983

• 

  Vein Clinics of America

  8044 Montgomery Road Suite 525 Cincinnati, OH 45236

• 

  Vein Clinics of America

  371 E. 84th Drive Suite 371 Merrillville, IN 46410

• 

  Vein Clinics of America

  4000 Five Points Dr Ste 133 Arlington, TX 76018-6042

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/05/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was not treated right at all. When I was supposed to have a ultra sound done on my legs, they cancelled out that day. They gave me another appointment to have it done three weeks later. I go back there again to have the ultra sound they had no record of me being there. I did get upset. I told them that I wanted it done that day, no more changing my appointments again. They had me stay there to talk to the doctor about this matter. She told me that they were bought out by another company, that there were a lot of changes being made people leaving and etc. they never informed me why they kept changing my appointments at all. I told her that I better not be billed for another consultation visit. I will notify ********* She told me that I would not be billed. Why did they have to asked me for my insurance cards? They had me on record the first time.

• Initial Complaint

  Date:10/02/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I visited the Vein Clinics of America in ************* ** to treat vessels on my face. I saw Dr. ************************************************ who performed sclerotherapy to treat vessels around my nostrils via injections. After the first procedure, the doctor scheduled a follow-up in 4 weeks. I came for a follow up thinking not expecting anything negative. After ************************** injected my face, he saw something wrong was going on but he ***** warn me it was necrosis. ******** appeared on both nostrils due to escape of the sclerosing solution into the skin and outside of the vein. The doctor ***** warn me of any consequences or tell me the steps of how to take care of the dying cells on my face. He let me go home and told to schedule an appointment with his friend plastic surgeon. The first day after the procedure the nose looked okay, but in the next couple of weeks the wounds started to rot and hurt. I stopped going to work or even going out because the wounds couldnt be hidden. Dr ******** the plastic surgeon, who ************************* sent me to, ***** recommend any other treatment besides the band aids to hide wounds, which I am allergic to. In about 2 months, when the the wounds hilled, I was left with scars on both of my nostrils and more vessels than before due to trauma. I am currently undergoing laser treatments to remove scars. Ive tried contacting the clinic to get a $400 refund which I paid for the sclerotherapy and get payment for my laser treatments and co-pays that I incurred when visited doctors for treatment of wounds. The clinic was not cooperative and eventually has stopped responding to my emails. I want reimbursement of all my expenses.

• Initial Complaint

  Date:09/28/2022

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Vein Clinics of America ************************************************************************************************** I was seen on May 25, 2022 and paid a copay of *****. I have a secondary insurance that reimburses me for medical copays. My copay does not appear on any of the documentation I have requested and received since May; therefore I cannot collect my *****. Every time I contact billing: ************, they say will mail me document showing copay. Spoke with ****** today. Have never received anything except what they submitted to IBX Keystone East. They have omitted my co-payment when submitting claim IBX Keystone East.I want my ***** and feel this practice is not documenting their claims properly to ******** and IBX. I was never examined by a physician,*************************, only told number of visits needed. I was unhappy with the practice and sought treatment elsewhere. Am seeking credit of ***** to my credit card or suitable documentation through IBX Keystone East.*************************************

• Initial Complaint

  Date:09/27/2022

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I wanted to get rid of my spider veins I went to *********** of America responding to an ad where they were promising to do exactly that for me. I had to pay for an examination and sonogram $250 to make sure I didnt have bigger issues with my veins which I knew I didnt but they would not do the treatment without that so I had to do it. After that the offer was $245 however they charged me more than $300 and the treatment didnt do anything for me on the contrary it gave me more spider veins in my legs. I complained to them and the lady told me to come back to try again. She did it again and nothing. She said if that didnt work then I had to do laser because my veins where too thin. I told her why would they make me waste my money doing that treatment if they thought my veins where too thin? They should have known specially because they examined them before doing the treatment. I emailed them asking for my money back and they never responded. I feel I was scam by them for more than $500. I want my money back.