Reviews

This profile includes reviews for Vein Clinics of America's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Vein Clinics of America has 67 locations, listed below.

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  Vein Clinics of America

  2001 Butterfield Rd STE 300 Downers Grove, IL 60515-1069

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  Vein Clinics Of America

  245 S Executive Dr Ste 350 Brookfield, WI 53005-4214

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  Vein Clinics Of America

  309 S Sharon Amity Rd Ste 310 Charlotte, NC 28211-2886

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  Vein Clinics Of America

  2775 Old Milton Pkwy STE 200 Alpharetta, GA 30009-2212

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  Vein Clinics Of America

  305 Brookhaven Ave NE STE B1180 Brookhaven, GA 30319-7232

Review Details

• Review fromLinda C.

  Date: 12/01/2022

  1 star
  I went to the office in *****, ** for a scheduled appointment on October 11th, 2022. The door was locked and the office was dark. Several of us were waiting outside to be let in for our appointment. I was having some reactions to the last treatment and wanted to talk to the doctor before I had any more treatments. After several tries to reach the doctor/office, I contacted **************** to get a new referral. I had to wait over a month to get into the new doctor and will now have to start over at this new office. I have never dealt with a problem like this and have been abandoned with no medical advice on my reactions to the treatment from Vein Clinics of America.

• Review fromVita M

  Date: 10/26/2022

  1 star
  I had an appointment at 10 am. I was sitting in a cold room by myself until 11:30 am. No one checked on me at all. I couldnt wait any longer. No apology. I was told If you cant wait, then reschedule. Very disappointed with overall quality of customer service and would not recommend this clinic. I couldnt get my refund for the appointment that never happened. Very unfriendly environment and poor customer skills. I called many times to the billing department and file a complaint. They have not returned my money back. Stay away from this clinic. So deceptive!!!!

• Review fromRobert W

  Date: 10/26/2022

  1 star
  My wife is a patient of VCA and the treatments so far have been great, the problem is you cannot call the local office to speak to anyone and all numbers you call go to a national customer service center, they constantly change her appointments and they constantly tell her they are waiting on insurance approval even though the approval had just been done. This is a terrible business model and frustrating when you drive in excess of 60 miles to get to you appointment, this company would run a lot smoother if the patient could speak directly to the office they go to. The customer service center is definitely outside of the US and the language barrier is ridiculous. I would give the doctor and his staff 5 stars but I give customer service ZERO stars, worst I have ever seen and it needs to be corrected before they lose all their business.

• Review fromLori D

  Date: 09/14/2022

  1 star
  When I first had my legs treated, I had an wonderful experience with a wonderful, caring, respectful doctor. She retired during covid. Thinking I could trust the new doctor due to my initial good first treatments, I went ahead a did my follow *** with the new guy - big mistake. The did some treatment that should have been my follow up and everything was fine for a couple days. Then, massive pain. I went back and the PA did the next treatment, saying the doctor didn't use enough medication and some of the veins were only partially closed. Good for a few more days. Then more intense pain, couldn't sit because the backs of my legs were so painful. Saw the doctor again. His response: "great! your insurance covers the use of a super glue that I can use. It'll only stay in your body about 7 years." I walked out and never went back. I feel like his science experiment. A year later and I am in horrible pain and now too afraid to trust any doctor. I can't sit for more than a few minutes, standing is just as bad. It doesn't make it easy to travel 2 or three hours to see my family. pretty much ruined my legs and any confidence in the medical field.

• Review fromLuz S.

  Date: 09/03/2022

  1 star
  Was treated very roughly with no numbing medication. Dr said it was too late. I was in horrible pain. He felt put out by my complain. The assistant told me to be still and started pressing medication up my leg. Pain was terrible. I left in tears. I have large horrible bruises on my leg. I had ablation before with different Dr and all went fabulous. No bruises, pain or rough treatment. They are very concerned about the money. I told all staff I would never return! I am traumatized.

• Review fromSha B.

  Date: 08/31/2022

  1 star
  THE **** CLINIC IS A TOTAL RIPOFF. THEY DESTROYED MY LEGS (BRUISED AND DISCOLORED). ALSO FALSE INS CLAIMS.

• Review fromDavid C

  Date: 08/15/2022

  5 stars
  My HSA account was charged 3 times for $400 for no reason. I called to get refunded and was told my balance was $0. So basically this company is trying to steal $1200 from a customer.