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Business Profile

Drywall Contractors

Harris Renovators

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drywall Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/07/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Harris Renovators hired to redo two bathrooms & a bedroom 7/2022. Job was to take 3-4 wks. Harris brought in ******************* to assist. Checks were written to ***** who did receive & cash those checks. Work started 7/12/22. ***** stated on 8/31 job would be completed 9/1 except for tub faucet. 9/27 ***** stated coming back 9/28 to complete. 11/17 job still not completed; had conversation that screws were rec'd to install shower door & date to schedule completion. 11/23 informed ***** one of the mirrors he installed fell & broke. Unreturned calls & texts to schedule completion from 11/23 till 3/31/23. 4/3/23 Harris had 3rd guy scheduled to come look at & deal with **** in shower that had been there since completion of shower - other than the door & grab bar install needed. *** did not show up. 4/5 ***** stated coming 4/8 to finish - no show. 4/13 Harris text & said coming 4/17 at 8:30 a.m. to finish - no show, claims waiting on 3rd guy. 4/16 to 4/24 conversations with ***** to get finished - excuses of very busy, working 50 hr/wk, trying to coordinate schedules - had agreed all 3 guys come together. 5/31 Harris text tired of waiting on Green, getting someone else. 6/1 thru 7/14 no responses from Harris to various calls & texts. We set date of 7/14 to come & complete since he wouldn't set date. No show. 7/13 ***** blocked our phone #s and stated "do not contact me again". Green rec'd and cashed checks - 7/12 #**** $500, 7/22 #**** $650, 7/27 #**** $1200, 8/5 #**** $2800, 8/10 #**** $206.18, 8/24 #**** $1400. Last check given was final pymt stated by both ****************************** will be back on 8/25 to complete, requesting final pymt because we would be gone & they would finish before we got home. We just want the work completed to our satisfaction. There is not much left to complete. This is our first step in seeking other avenues to get this resolved and completed. Harris ************. Green ************ address ******************************** or *******************************************************.

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