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Business Profile

Moving Companies

Federal Warehouse Company

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Federal Warehouse Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Federal Warehouse Company has 6 locations, listed below.

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    Customer Review Ratings

    3.18

    Average of 11 Customer Reviews

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    Review Details

    • Renee C

      Date: 08/20/2022

      We have used Allied Federal Companies for all of our residential moves since 2005. This last move will be the last time we use them. In June 2022, we contracted for 2 moves from our home in MO: half to SC and half to a new place in MO. We also contracted for help moving donations to the Salvation Army. As can happen, some of our items were damaged during the move to the new place in MO. We filed a small claim for those damaged items. Our move to SC was much more problematic. The truck arrived at the distribution center in SC, but they did not have the staff to move our items to our home. They told us they could not complete the move on time and would deliver two weeks later. As Allied Federal reps were aware at the time of contract, my husband would be flying down to meet the movers on the contracted dates and could not stay for an additional 2 weeks since he had to get back to MO to meet the other moving team. In addition to expenses for getting down to SC, we paid them close to $2000 for the local move in SC. Because of the failure to perform, we had to hire movers in SC to complete our move. To date, Allied Federal has not refunded the $2000 nor have they reimbursed us for the cost of hiring our own movers. Also luckily, we had nothing too fragile in the move to SC because the boxes were in terrible shape. Further, they denied 2 claims for the MO move damage. They denied our claim for a broken TV because they claim they did not pack it, even though they did and we paid for it, and for a torn couch based on a false claim that it was torn before the move. Allied bases for the denials are codes written on the inventory sheet by the moving team. Codes that happen to indicate EVERY piece of our furniture they moved was either already scratched, badly worn or torn before the move. Countless calls to customer service have gone unanswered. Not only has this been frustrating, but we will also be filing a formal complaint with the BBB with all attachments.

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