Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Services

All Type Auto Parts

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAshley C

    Date: 10/25/2023

    1 star
    Horrible service I trusted them to put a catalytic converters on front and rear in 2021. Here it is 2023 and I have to replace the front manifold converter. I decided to take it back this year to get an answer to see what was the issue was, a representative told me I had a burnt hole in the manifold converter. I truly dont understand if its new how is that possible but the converter was no good to begin with when it was installed. I am very upset because they have no remorse as to replacing the converter and only had given me a 6 month warranty. I am not pleased with there service and they are getting over on people.
  • Review fromJaisha B

    Date: 05/24/2023

    1 star
    Horrible business took my car to have a motor put in on 3/22/23. Took them 2weeks to do it when they was telling me 3days. I had to constantly call them to check and see what was going on with my car. I got my car back on 4/4/23 with the check engine light on I asked them what was going on they said my car was fine it should go off. Not even 2weeks later my car stopped on the highway when I was on my way to take it back to their shop. I told him my car was making noise days prior to it stopping he then told me to come in that Monday just so happens my car stopped on the highway when I got off work in early morning traffic. I immediately called them because they have tow trucks he lied to me and said that nobody was there not even 20 minutes later I pulled up to their business and saw tow truck. They said they put a bad motor in there and had to wait for the company they ordered from to send out a new motor. They said it would take them 3days to receive the new motor. It took them into the beginning of May to fix my car 5/2/23. My check engine light was still on so I took my car to GMC to have a different opinion because I knew something wasnt right. The motor thats in my car looks my same old motor. I called and asked them why they didnt do a tune up on a used motor they put in my car. One of the staff members told me to bring it in and they would handle it. That was 5/22/22 I been calling them the last three days about my car getting a tune up and a sensor replaced. Just for me to get a call today saying that they wasnt gone do a tune up or replace the part on my car. I went to get my car livid because literally been paying to get back and forth. The man that supposedly fix my car said that they put a motor off their property in there I asked him to repeat his self because I wouldve never agreed to that. I told him that they didnt change my motor out and if they did show me the car they got it off of he couldnt. They are scammers I paid them ****

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.