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Business Profile

Remodeling

JF Home Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodeling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted ******** ****** some time in October 2021, had a contract drawn up in November for some remodeling of my home. It was to be completed within 3 months or so. Well it is 2022 and the work is still not complete. He received his last payment with about 35% of the work being incomplete. He left my home in shambles. I have tried contacting him several times via email, phone calls, voice mail, text messages and even his business Facebook page, which he took down or blocked me after I left a message for him to contact me. He left wiring, plumbing, drywall, painting and other things undone. It has been over two weeks and I've yet to hear from him. There is no excuse for this type of behavior from a so called business. Do not use this company for any of your home remodeling needs, he will rip you off and disappear.

    Customer Answer

    Date: 10/06/2022

    ***** ******** - Received on Tue, 10:22 AM
    This is *** ******** ******, complaint ********* I have not heard from *** from JF Home Solutions. I am looking to pursue this further. What can I do?

    Business Response

    Date: 10/07/2022

    The problem was corrected as ***** did retrieve his belongings on 7-25-22.  Please call with any questions.

JF Home Solutions, LLC is NOT a BBB Accredited Business.

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