Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/21/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My 6 year old son was having extreme difficult breathing so I brought him to the nearest hospital to my home. They gave him medicine and put him on oxygen. This hospital could not admit him so he had to be transported to a childrens hospital. The hospital called ATEC Ambulance. He was transported less than 10 miles and I received a $10,100 bill. I received only a couple of invoices and I paid a small amount as that was all I could afford as a single mother trying to make ends meet. I informed A-Tec that I was appealing the claim with my insurance company and I never received another invoices from ****. Now I am being harassed, along with my family members, by a collection company. How can a less than 10 mile ride turn into over $10,000? Why was I not sent invoices? Why does **** not work with insurance companies? How can they bill such exorbitant amounts?

  

  Business Response

  Date: 12/05/2024

  We need patient name and DOB.

  Thank you,

  Atec Ambulance

  Customer Answer

  Date: 12/11/2024

   
  Complaint: 22586324
  
  I am rejecting this response because: they only requested my information.  
  

  patient name - ******** *********

  DOB - ********
  
  Sincerely,
  
  ****** ********

  

  Business Response

  Date: 12/12/2024

  Patient was on high heated flow oxygen, which is a ************* Transport, which incurs cost and liability, $10,484.00, DOS 12-9-2023. Patient's insurance paid $383.53, on 1-27-2024.  1st invoice sent for balance of $10,100.47, on 2-2-2024. 2nd invoice sent 3-7-2024. 4-10-2024 received voicemail from patient's mother, ******, stating that she is appealing the claim with the hospital.  3rd invoice sent 4-10-2024.  5-6-2024 patient's mother called and stated she appealed claim with **** and said she would have a answer around May 15th, Atec Ambulance suggested she make a small payment to keep the account from going to collections, and this would give her an additional 90 days to work with BCBS.  Patient's mother stated she would go online and make a payment soon.  Patient's mother made an online credit card payment of $50.00, on 5-9-2024, which reset the invoice cycle.  1st invoice sent for a balance of $10,050.47, on 5-15-2024.  2nd invoice sent 6-19-2024. 3rd invoice sent 7-24-2024.  Never received communication from patient's family during this second cycle of statements.  Account went to collections 10-2-2024.

  Atec Ambulance is unable to work with the insurance company, for they are not the premium paying insured. **** will pay more with the advocacy of the insured.

  The remaining balance consist of:

  $333.53 patient's coinsurance.  $9671.07, benefit maximum for this time period or occurrence has been reached.

  Atec Ambulance has reduced the outstanding balance to $5,002.30.

• Initial Complaint

  Date:11/12/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  4/16/2024 My 12 year old daughter was transferred from one department of the hospital to the Emergency Room due to no beds available. The ** was approximately 200 yards away. The hospital staff and **** stated if I were to walk her there rather than take an ambulance I would have to sign her out against medical advice. As a health care provider myself I understand that that could implicate neglect for me. ATEC charge $3200 to transport my daughter across the parking lot- as noted in invoice mileage was less than 1 mile. My insurance did reimburse $542.14. **** has reported the remaining bill of $2,713.13 to a collection agency who is now harassing me. I did not want their service and was threatened with potential neglect by signing my daughter (a minor) out against medical advice if I did not use their services. Im now being charged and harassed for a service I would have declined if I had not been threatened. I have concerns that this is an ongoing tactic utilized to scare people- who are already in stressful situations- into paying for services that never would have agreed to.

  

  Business Response

  Date: 11/14/2024

  Atec Ambulance is not contracted with ******************, which allows Atec Ambulance to balance bill the patient.  Atec Ambulance will accept the ****************** payment of $542.14 as payment in full, leaving the patient a $0 balance and be released from collections.

  Atec Ambulance

  Customer Answer

  Date: 11/14/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ********* *****

• Initial Complaint

  Date:07/12/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  December 05,2023 my daughter was transferred in an ambulance to a mental health facility at the cost of $2966.

  

  Business Response

  Date: 07/15/2024

  Please send more information in regards to this transport.  

  Thank you,

  Atec Ambulance

  Customer Answer

  Date: 07/15/2024

   
  Complaint: 21981594
  
  I am rejecting this response because:

  Patient - ***************

  Invoice# *****-23

  Transferred 1 mile for $2966
  
  Sincerely,
  
  ***********************

  

  Business Response

  Date: 07/16/2024

   

  4-3-2024 PATIENT NOTES:

  PT CALLED TO PROVIDE *** INFO - CONFIRMED IT WAS THE *** WE ALREADY BILLED - SUGGESTED SHE CONTACT BC RE: BALANCE BILLING AND IF THEY HAVE SOMEONE WHO WILL NEGOTIATE WITH US - TOLD HER BC DOES NOT CONTRACT W/AMB PROVIDERS IN THE ***** OF IL - TOLD HER SHE COULD REQUEST A THREE WAY CALL - TOLD HER IF THEY ARE UNWILLING TO DO ANYTHING WE WILL WORK WITH HER ON THE BALANCE.

  A-Tec Ambulance never heard back from ***************** or Patient, on remaining balance, after insurance paid their portion 2-21-2024, of $740.02.

  After 3rd Patient statement, no response from Patient, Patient was then sent to collections for remaining balance of $2,225.98.

  A-Tec Ambulance was willing to work with Patient, as communicated above on 4-3-2024, but never heard back from Patient.

   

  Thank you,

  A-Tec Ambulance

   

  Customer Answer

  Date: 07/16/2024

   
  Complaint: 21981594
  
  I am rejecting this response because:

  A-TEC did not collect insurance information at time of service, A-TEC then billed us, we called twice to get provide A-TEC insurance information, when they finally billed to insurance and insurance paid them they bill went to collections.  There was no offer of negotiations on A-TEC's part since we were waiting on insurance.  Not enough time was allowed between when insurance paid and when **** went to collections.  We are more than willing to negotiate a settlement, however collections will offer no settlement.
  
  Sincerely,
  
  ***********************

  

  Business Response

  Date: 07/16/2024

  2-21-2024---Insurance Payment Received

  2-21-2024---Mailed 1st Patient Invoice//No Response from Patient

  3-27-2024---Mailed 2nd Patient Invoice//No Response from Patient

  4-26-2024---Mailed 3rd Patient Invoice//No Response from Patient

  6-18-2024---Patient Invoice Sent to Collections

  A-Tec Ambulance will adjust balance due to $1000.00.

  Thank you.

   

   

   

  Customer Answer

  Date: 07/17/2024

   
  Complaint: 21981594
  
  Last time I spoke with A-TEC the said they could not adjust the balance because the debt was now owned by ***************************** and they would not accept payment.  Last time I spoke with ***************************** they said they do not buy debt and would not adjust the balance.

  I agree to pay the $1000 adjusted balance, who do I contact to make the payment? 
  
  Sincerely,
  
  ***********************

  

  Business Response

  Date: 07/17/2024

  You can call *********************, to make the $1000 payment.

  Thank you,

  Atec Ambulance

  Customer Answer

  Date: 07/17/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***********************

• Initial Complaint

  Date:06/03/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Around April I started to receive bills from A-Tek Ambulance, **** in the amount of $4583.23 (Run # *****-23). This was for services rendered on December 5, 2023 and came as a complete surprise because I thought my insurance had covered these charges. It had been four months, and the cost was so high, considering that I needed absolutely no medical attention when ambulance personnel simply drove me from one hospital to another for a mental health issue. My insurance company Ambetter had already paid $728.77 to the ambulance company.I contacted ******** countless times in this matter by phone and formal grievance. Ambetters grievance resolution letter states With the No Surprises Act, you are protected from being billed that remaining amount not covered by your insurance. In fact, I remembered at the time of service, that A-Tec Ambulance personnel had told me to cite the No Surprises Act when I received a bill.But my insurance company Ambetter refused to contact A-Tek Ambulance. When I called A-Tek they refused to call Ambetter.So I filed a complaint with the ******************* of ********** In a letter ******** now stated that the No Surprises Act does NOT protect me from ground ambulance billing. This is at odds with the No Surprises Act website which lists ******** as a state that DOES protect from ground ambulance billing.However, in the letter, Ambetters *******************************, Senior Vice President of Compliance cites the Illinois ******************************* Act, which states, By accepting any such payment from the *******************************, the provider of emergency transportation by ambulance agrees not to seek any payment from the enrollee for services provided to the enrollee. In other words, he says A-Tec has no right to bill me since they already received payment from Ambetter. This is particular distressing to me as I was suffering from acute paranoia only to find that A-Tek Ambulance, **** was indeed "out to get me."

  

  Business Response

  Date: 06/04/2024

  Hello,

  Please see the correspondence from commerical insurance company Ambetter:

  1ST call to Ambetter Atec spoke to ***** who confirmed this policy is NOT a ******** or ******** policy she said it was a marketplace plan and she confirmed it is a commercial policy.  Atec questioned the low allowed amount and she said they follow contract rates for out of network claims.  Atec confirmed as an out of network provider which allows to balance bill.  Atec questioned why they tell the members they dont have to pay the balance and she said, member services doesnt now how to manage provider services.  She is the first rep that offered the option of filing a reconsideration to ask for a little bit more.

  2nd call to Ambetter **** spoke to ***** and after she reviewed the claim Atec asked multiple times if she would 3 way call the member to tell them they had been provided the wrong information from the member side and from Ambetters Senior VP of Compliance *******************************, and she said she cant give out member information Atec told her multiple times Atec has the member information, **** just wants her to call and provide the correct information and she refused and said she cant.  **** asked multiple times then how do we get the correct information to the member since the member side keeps telling him he doesnt have to pay and she couldnt provide a resolution.  Atec asked for a way to contact someone higher up that Atec could either call or send a letter to regarding this issue and she said she would submit an escalation for a provider complaint re: misinformation and someone from Ambetter would contact Atec. She also offered to send the claim back for reprocessing.  Ref#  I-134984700

  Atec Ambulance is NOT contracted with the commercial insurance company Ambetter, and is not held to their contracted rate.  Please contact Senior VP of Compliance, *******************************, for providing misinformation for further questions.

  Thank you.

  Customer Answer

  Date: 06/04/2024

   
  Complaint: 21795535
  
  I am rejecting this response because it DOES NOT ADDRESS MY COMPLAINT IN ANY WAY.  Ambetter paid $728.77.  A-Tec is billing me the remaining amount of $4583.23.  The last line of the Illinois ******************************* Act (215 ILCS 125), section 4-15 says that an ambulance company agrees NOT TO SEEK PAYMENT after accepting payment from an insurance provider .  I will provide the entire statute below.  This means I owe NOTHING.  In addition, ambulance personnel told me that the No Surprises Act would protect me from any charges not covered by my insurance.  A-Tec's response that they talked to my insurance provider is irrelevant and does not address the statute below, which states that A-Tek is breaking the law by asking me to pay their bill.

  (215 ILCS 125/4-15) (from Ch. 111 1/2, par. 1409.8)
  Sec. 4-15. (a) No contract or evidence of coverage for basic health care services delivered, issued for delivery, renewed or amended by a ******************************* shall exclude coverage for emergency transportation by ambulance. For the purposes of this Section, the term "emergency" means a need for immediate medical attention resulting from a life-threatening condition or situation or a need for immediate medical attention as otherwise reasonably determined by a physician, public safety official or other emergency medical personnel.
  (b) Upon reasonable demand by a provider of emergency transportation by ambulance, a ******************************* shall promptly pay to the provider, subject to coverage limitations stated in the contract or evidence of coverage, the charges for emergency transportation by ambulance provided to an enrollee in a health care plan arranged for by the *******************************. By accepting any such payment from the *******************************, the provider of emergency transportation by ambulance agrees not to seek any payment from the enrollee for services provided to the enrollee.

  
  
  Sincerely,
  
  *********************

  

  Business Response

  Date: 06/05/2024

  Hello,

  Do to commercial insurance companies not willing to contract with private EMS companies in the State of ILL, Atec is allowed to balance bill.  Atec offered a 50% reduction to the balance owed, leaving a new balance of $1927.23, and also offered a payment plan for the reduced balance.

  Thank you.

  Customer Answer

  Date: 06/05/2024

   
  Complaint: 21795535
  
  I am rejecting this response because A-Tek Ambulance personnel informed me that I would not have to pay this bill because of the No Surprises Act.  I only agreed to accept their services after they told me the No Surprises Act would cover any bill.  If they were mistaken that is A-Tek's problem, because asking me to pay now after their assurances is fraud.  My insurance company Ambetter already paid $728.77 and informed me the Illinois ******************************* Act protects me from further billing.  How I can be charged around $2000 for a ride in which no medical care was needed is beyond me.
  
  Sincerely,
  
  *********************

  

  Business Response

  Date: 06/17/2024

  A-TEC Ambulance does not quote the No Surprises Act, because it does not pertain to private EMS companies.

  Thank you.

• Initial Complaint

  Date:03/02/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My son was in respiratory failure and needed to be transported to luries children's hospital at ************** in ********. We live in woodstock and Winfield is 42 miles from us. My son was STABILIZED by northwestern emergency **** in woodstock as requested, before transport. I am having trouble understanding how a 42 mile ride, which I couldn't refuse, and transport him myself (because it was medically necessary) would cost 13k dollars. My son was treated with a dose of abueterol, and oxygen during transport. The ambulance drove slow with no lights on the whole time. I understand charging for mileage and cost of employment but what I don't understand is how that all added up to 13k.Atec was an out of network ambulance with my insurance, which wasn't told to me before transport. So I received the bill, and called atec to explain that I am pending an insurance appeal of coverage for medically necessary transport. These appeals take time to gather records and time to get response or approval.As a result, atec sent me to debt collections. I had a debt collector harassing me yesterday and I explained to the collector that I noted to atec, and my account, that I am pending insurance appeal. So now my credit score is going to take a huge hit because atec has no empathy toward my situation. I'm not sure how this is fair at all. They are price gouging and ruining my life when I'm trying to take the proper actions.

  

  Business Response

  Date: 03/29/2024

  Hello,

  Unfortunately, ********** Blue Shield will not contract with Private EMS Companies in the State of **.  During the appeal process, it is vital that the patient stays in communication with the Provider monthly until the appeal is concluded.

  The patient care report indicates the following care administered:  ***************** Paramedic administered:  continuous nebulizer, Albuterol 10mg, cardiac monitoring, and D5 on IV pump.  Please let us know if you would like a copy.

  We just received payment today from patient's insurance, ********** Blue Shield, leaving patient a coinsurance balance of $555.56.  Patient has been removed from collections.

  Thank you,

  *******************, CRO

  Customer Answer

  Date: 03/29/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. ****** has been paid as of 12:00pm on 03/29/24

  
  Sincerely,
  
  *********************

• Initial Complaint

  Date:02/05/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  A-tec Ambulance Services in ***** ******** is billing me for over $11,000 after my insurance has paid them over $2,000 and I have paid them $200. They are not in my insurance network and were selected by *************************** hospital to transport my daughter, who was mis-diagnosed with appendicitis, to ************************* ********** on 2/2/23. We were told we could not transport her ourselves due to liability. After escalating the claim 3 times and now negotiating the claim for the 3rd time there has been no resolution. A-tec Ambulance wants more money and if I dont keep paying down the $11,000 balance they will send me to collections. This is an absurd amount of money for a middle to lower class family. Im a stay at home mom with two toddlers and my husband is the only one that can work. Price gouging and predatory to people who are barely getting by.

  

  Business Response

  Date: 02/19/2024

  Hello,

  We have reduced your balance to $4457.44, with continued monthly payments of $50.00.

  Thank you,

  Atec Ambulance

  Customer Answer

  Date: 02/19/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *********************

• Initial Complaint

  Date:01/03/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On June 10, 2023, my daughter, *******, fainted while on a 5K bicycle event. The event coordinators contacted A-Tec Ambulance service. I did not choose this company. I later learned the event coordinators had contracted with A-Tec. A-Tec transported my conscious daughter, using no life saving measures, two miles to ******* ******************** I received a bill for $3332.00. I provided A-Tec with my health insurance info *********** Blue Shield of Illinois - BCBS). BCBS paid A-Tec $1512. A-Tec is charging me for the $1820 balance. First, this amount $3332 is price gouging. Similar services provided by municipal ambulance services are billed at $1500 or LESS. Second, the price is unreasonable as evidenced by BCBS only paying $1512 of the bill. Third, I NEVER consented to these fees. The business offered me a settlement of about $800. I am willing to pay them my $400 insurance co-pay, but no more, as they have already overcharged an amount I never consented to. They refused my offer and have now turned the matter over to collections. I asked the collection agency to settle for the $400 co-pay, but they refused as well and stated they will report this debt to the credit reporting agencies.

  

  Business Response

  Date: 01/10/2024

  The patient's balance has been reduce to the patient's responsibility of coinsurance/deductible in the amount of $468.00.

  Customer Answer

  Date: 01/16/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as long as A-Tec and the collection agent A-Tec employed, *****************************, do not submit any derogatory information to the credit bureaus against me reference this matter.  I paid ***************************** (CAC) the $468 balance on January 11, **** and CAC has committed verbally that nothing has been or will be reported to the credit bureaus.  CAC advised a letter will be sent to me confirming the same.  As long as CAC and A-Tec agree that the balance is paid in full and they do not report anything negative about me to the credit bureaus, then I consider this matter closed.

  Thank you for your assistance!

  
  Sincerely,
  
  *******************************

• Initial Complaint

  Date:01/03/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On March 18 2023 A-TEC ambulance was used by our local ER to transfer my daughter to the children's burn unit at ************** in *******. They submitted their charges to my insurance provider, CIGNA, and were paid the agreed rate between the provider and CIGNA. For the past 9 months they have continued to attempt to bill me for the "remaining" portion of the ambulance fee they submitted to CIGNA. ***** has directed us to not pay the additional charges. We have informed A-TEC of the need to work through our CIGNA. A-TEC has now submitted our open balance to a debt collector - *****************************.

  

  Business Response

  Date: 01/10/2024

  The balance has been reduced to the patient's coinsurance in the amount of $332.80.

• Initial Complaint

  Date:12/06/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was involved in a bicycle accident where it was determined at the ** I had a broken ankle and fractured Tibia. I was placed in a splint (below the knee), in pain, unable to walk and in shock. I found myself without anyone to come help get me home until much later in the day.The ** staff asked if I would pay for a private ambulance service which would cost around $250.00 or more. I agreed but was not expecting a bill for nearly 10 times that amount ($2320.00)A-Tec Ambulance service was called and after waiting 2 hours (maybe more) they finally arrived and they transported me less than 2 miles home and with great difficulty and my instruction were able to get me up to my bed. If I waited another hour, I could have had family come and help me.A-Tec sent a claim to my ***************** (********************) for the amount of ($2320.00) which Ambetterdenied because it was not considered an emergency. A-Tec then sent the bill to **** looked up the claim and found that ******** showed the allowable charges for the claim A-Tec submitted was $257.89. I sent that amount with an explanation from Ambetter of what I should have to pay and what was allowable. A-Tec then began sending me bills with interest tacked on. I sent them a letter saying I was not going to pay the amount they wanted because I felt it was far too much and that they were taking advantage of me in a bad situation. They turned the matter over to a ************************* **** (collection) who began billing me.After some back and forth they said if I sent them $1,490.01 by 12/15/2022 it would be considered paid in full. I sent them $492.11 ( I expected the original bill from A-Tec to be between $250.00 to $750.00). I believe that A-Tec Ambulance service acts in a predatory way and charges exorbitant amounts to people who find themselves in deserate situations. I have found similar reviews about them on BBB so I know they are not exactly a reputable business. I have paid them $750.00.

  Customer Answer

  Date: 12/13/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *********************