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Business Profile

Swords

Kult of Athena

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.82

Average of 11 Customer Reviews

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Review Details

  • Mark T.

    Date: 08/28/2022

    From KOA's website:Please note: this deposit is non-refundable. Turn around time is an estimate and can vary depending on the manufacturers given work load.I do believe this is KOA's way of collecting money from customers without delivering product.I placed an order for an Albion Sword through KOA in December 2020. I knew there would be a wait time, but at the 12 month **** I contacted KOA and was told the sword was still awaiting delivery. Here we are now in August 2022 and no sword. To make matters worse, I contacted ******, and they would not provide any details on my order (because I ordered through KOA) but they did say they were working on orders placed several months AFTER my order was placed.So, I sent nearly three hundred dollars to KOA who claims no sword is ready for delivery. And as I mentioned above the website says the deposit is nonrefundable. The only communication I receive from KOA is if I call and send emails. Out of courtesy to me, the customer, they have never sent a single communication.I am not sure what to do, but buyers planning to put a deposit on an item from KOA are warned. You WILL never see your deposit and you may NEVER see your purchase.I am not sure if at this point I should take legal action from KOA for deceitful practices based on the response I received from Albion.

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