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Business Profile

Wholesale Grocers

Topco Associates, LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Grocers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • MARK W

    Date: 06/21/2023

    MARK W

    Date: 06/21/2023

    Built a new home with a utility closet. Stored Simply Done ************* remover on shelf. The bottle expanded and leaked destroying shelf. I called to let the company know and thought they would respond with a offer to at least pay for the $75 shelf replacement. I called twice and was contacted by upper management from topco after second call. I was told he would get back to me. Three weeks later I called and was told the claim was closed. It's not the $75. It's the principle.

    Topco Associates, LLC.

    Date: 06/22/2023

    Good morning ************. Thank you for taking the time to contact us. I do see your case and it was submitted to our supplier to investigate and contact you. Our apologies if our agent informed you this case was closed as that is not accurate. I followed up with our supplier informing them of your dissatisfaction for the delay and advised them to follow up promptly. I was informed they sent you an update email on 6/21/2023 2:53 PM CST. It appears their investigation is ongoing. Again, our apologies for the inconveniences. Please reach out if you need any further assistance while they finish their investigation.Thank you!

Topco Associates, LLC. is NOT a BBB Accredited Business.

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