Complaints

This profile includes complaints for Superior Ambulance Service's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Superior Ambulance Service

  395 W Lake St Elmhurst, IL 60126-1508

• 

  Superior Air-Ground Ambulance Service, Inc.

  2611 Garfield Ave Highland, IN 46322-1609

• 

  Superior Ambulance Service

  P.O Box 1407 Elmhurst, IL 60126-8407

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/20/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Description of complaint:Re: ********************* , DOB 04/03/58 Date of Service 4/15/2022 On April 15, 2022 without my knowledge, a caseworker at ************************** called Superior Ambulance to transport me to a nursing home. According to my coverage at the time, Superior Ambulance is an out of network provider for Unite Here Health, my insurance company at the time. Unite here health has an address on my insurance card advising out of network providers on where to send claims. Superior grossly overcharged me $1767.00 for a *****, run down medical van and a three mile trip. An ill informed customer ********************** agent named October at my insurance provider, Unite Here Health incorrectly advised Superior to submit the claim to BCBS. Despite my sister's many calls to correct the Superior has repeatedly failed to submit the out of network claim correctly. Unite Here Health has made every effort to contact Superior to correct the problem.They have not answered the phone during regular business hours. It is ot possible to leave message. The address where to send out of network claims is CLEARLY visible on my insurance card, yet the Superior constantly submits the claim to BCBSM. This is wrong, and BCBSM's system automatically denies the claim. This is unacceptable. The claim cannot be processed until Superior submits the claim correctly.

  Business Response

  Date: 07/25/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of ********, **** (Superior)reviewed the matter in question.
  
  Superior billed Unite Here Health Hospitality Plan which is the ***** plan for the ***** When contacting the ***** plan, they advised not to bill them and to send the claim directly to ***** Superior billed BCBS and they denied.
  
  As a courtesy, Superior will be submitting a claim to PO BOX ****** *****, ** ***** as requested.
  
  If there are any questions, please contact our Customer ********************** department at ************.
  
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************

  Customer Answer

  Date: 08/02/2023

   
  Superior Ambulance is an out of network provider for Unite Here Health. Despite my providing all of the required information, Superior refuses to submit the claim properly or to call the supervisor at Unite Here Health to correct the error. I will continue to dispute this incorrect bill. It clearly states on the back of my insurance card that OON providers MUST submit the bill directly to a Unite Here Health address in *********. An ill informed employee at Unite Here Health misinformed a Superior Ambulance employee. UHH has acknowledged their error. According to Unite Here Health, Superior has made no attempt to contact UHH to confirm this information.
  
  I am disabled and there was a delay in me receiving this most recent communication from BBB.
  
  This matter is not at all resolved.

  Business Response

  Date: 08/02/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of ********, **** (Superior)reviewed the matter in question.
  
  As a courtesy, Superior submitted a claim to PO BOX ****** *****, ** ***** as requested. Please await an updated statement.
  
  If there are any questions, please contact our Customer ********************** department at ************.
  
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************

• Initial Complaint

  Date:07/19/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 07/21/2022 I was transported by superior ambulance from a hospital in ********************, ** to *********, **. Since than we had paid them $2,400 out of pocket because they didn't agree with the health insurance companies decision. And they charged $4,278.89 for a 47 mile ride. On June 2nd, 2023 the health insurance company sent the ambulance company a check for the bill. We have not received our monies back as of today. I did call superior ambulance today and they stated they had just processed the health insurance companies check on June 30th, 2023 and it would be a month and a half before the check could even be sent to us to reimburse us our monies. I don't understand how reimbursing us monies that are ours should take so long as they have the full amount in hand from the health insurance company since june. Maybe they should also reimburse us the interest on the money. It has been a constant annoyance dealing with superior ambulance. They have no regard for anything but the bottom line, no care for the people trying to pay the bil!. we were being sent bills monthly

  Business Response

  Date: 07/21/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of *********, **** (Superior)reviewed the matter in question.
  Superior has refunded the amount of $2,400 back to the original credit card. Please allow 3-5 business days for the funds to be replenished back to the card.
  If there are any questions, please contact our Customer ********************** department at ************.
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************

• Initial Complaint

  Date:07/19/2023

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have spent no less than 10+ hours on hold, sending emails and talking to multiple people about my bill.I mailed a copy of what I have attached here and nothing changes.I OWE $5 dollars. I paid $45.00 on May 5, 2023 This is a nightmare dealing with this companyr company. I spoke 3 times with a woman named *********************- who did nothing.Please credit my account for the $45.00 I already paid immediately.Please resend a final bill for $5.00 and I will pay that.

  Business Response

  Date: 07/21/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of ********, **** (Superior)reviewed the matter in question.
  Superior has waived the $5 balance and apologizes for any inconvenience this may have caused. The patient balance is now $0.
  If there are any questions, please contact our Customer ********************** department at ************.
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************

  Customer Answer

  Date: 07/24/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  Sincerely,
  

  
  *******************************

• Initial Complaint

  Date:07/18/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Accounts: 23-192724 and 23-192612. My daughters were transported from an ER to a hospital on May 4, 2023. I was not given the option to take them myself, I did not request Superior Ambulance. They did not bill my insurance correctly, they listed it as inpatient and discharge despite it being an emergent and emergency situation. They billed my insurance but because the billed incorrectly my insurance would only pay certain amounts. My insurance indicated I am NOT responsible for some of what they are not billing me for. In one case I was told I owe $425.00 by insurance but Superior is billing me $885.00. In the other case I was told I owe $580.00 but Superior is billing me $1,040.00. Insurance has requested more information on some of the charges, Superior has not responded. I have called Superior twice now and cannot get anyone on the phone. If Superior isn't going to bill correctly, and they aren't going to respond to my insurance company for more information, they do not get to then tell me I owe more. Especially when I did not call the ambulance company, I did not have a choice, and I never would have used such a dishonest company if I had had the choice. Additionally, my doctor's ****** told me to go to the nearest reputable ER, if I had known my daughters were going to be hospitalized, I would have just driven them to that hospital. A 29-mile ride in an ambulance that results in $5,000 and $7,000 in charges where the company is incapable of billing correctly and then wants you to pay what your insurance company said not to is dishonest and incompetent.

  Business Response

  Date: 07/18/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of ********, **** (Superior)reviewed the matter in question.
  
  Superior has provided ambulance transportation to the patient. As a courtesy, Superior submitted the bill for the transportation services to BCBS, the patients insurance provider. Superior is not in network with the insurance provider, and therefore not required to accept their payment as payment in full.
  
  As a reminder, this service was ordered by a physician,and should be reimbursed as such by the insurance plan. We are encouraging the patient to contact the insurance company to appeal the unpaid amount. Please advise our customer ********************** department of the action that is taken with the insurance, so that we can allow time for an additional payment. In the event that no additional payment is made, our customer ********************** department is able to work with the patient to establish a payment plan.
  
  If there are any questions, please contact our Customer ********************** department at ************.
  
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************

  Customer Answer

  Date: 07/18/2023

   
  Complaint: 20337808
  
  I am rejecting this response because: 

   

  Insurance asked for more information regarding one of the charges on each bills and Superior Ambulance has not responded. It is not a courtesy to refuse to reply to requests from insurance. You say that I need to appeal through them but how can I do that when I don't have the records insurance is asking for  How can I facilitate them paying?  Superior has been uncooperative in trying to get this information. I was told that insurance had to reach out to Superior but insurance has. If Superior is going to refuse to respond I can't facilitate insurance paying. 

   Superior never informed me that they could refuse to accept payments from insurance and not bill me for what insurance refused. My insurance company said I don't have to pay it. I have no proof superior is allowed to reject this. Saying so doesn't make it true. The ambulance should have said that before service. 

   

  Additionally I was told Superior did not consider the transport to be emergent. If that was the case why did Superior not say that before service?  I was told by the doctor this was emergent and I had no choice and could not drive them myself. Clearly that must not have been the case if the ambulance decided it wasn't emergent. 

  Superior has shown that they are a shady business trying to bill people without giving them information that, the person doesn't have to use them because it isn't an emergency, that they will reject insurance payments, they will refuse to respond to insurance requests for more information so insurance can decide to pay.  

   

  Additionally I didn't call Superior. The ** did. So if Superior should be billing the ** if they aren't going to provide my insurance with records. 

   

  It is also clear this response didn't even look at anything before copying and pasting a response because you referenced a single patient when I clearly stated I had two bills and two patients. 

   

  If a company actually did what they said they would and billed insurance properly this wouldn't be an issue. 

  
  Sincerely,
  
  *********************************

  Business Response

  Date: 07/19/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of ********, **** (Superior)reviewed the matter in question.
  
  The explanation of benefits that has been faxed over has been forwarded to Superiors ******************** for additional review.
  
  If there are any additional questions, please contact our Customer ********************** department at ************.
  
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************

  Customer Answer

  Date: 07/21/2023

   
  Complaint: 20337808
  
  I am rejecting this response because:

   

  I am glad it's been sent for followup. Hopefully that will address $400 on each bill. It does not address the company's shady and deceptive billing practices, the ambulance employees not saying that Superior would reject my insurance payments, not telling me it wasn't an emergent situation and I could transport them myself, taking 2.5 months to bill, or the rude response of their employees. 
  
  Sincerely,
  
  *********************************

• Initial Complaint

  Date:07/17/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  6/14/2023 taken to rehab place. received bill 7/14/2023. said it was over due, first one i have received. i have ******** and ********** blue shield. was told they only ****************. i do not have the money to pay this. no one asked me if i had medigap. why can they not bill ******** and ********** blue shield. said they could not write it off and it would be turned over to collections. what do i do now ?

  Business Response

  Date: 07/18/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of ********, **** (Superior)reviewed the matter in question.
  Superior transported via Medicar which is only covered by ********* The balance of $50 is patient responsibility. The billing cycle is 60 days and the patient is able to make payments within this timeframe to cover the full balance of $50.
  If there are any questions, please contact our Customer ********************** department at ************.
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  395 *********.
  ********, ** 60126
  **********************************************************

• Initial Complaint

  Date:07/08/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Occurred on 5/18/2023 In an emergency situation I was transported from one facility to another by Superior Ambulance Service. I was at an in-network facility going to an in-network facility. Superior Ambulance was out-of-network.I received a bill for $3584.00.My insurance company states that I owe them ******, this reduction is due to the **** House Bill 388. The bill protects patients from receiving surprise medical bills for emergency care including ambulance service.I contacted Superior Ambulance Service to discuss this and their response was "that I owe them the whole amount."I am attaching the bill as well as the *** from my insurance company.Any and all help is greatly appreciated.

  Business Response

  Date: 07/10/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts
  involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of ****, **** (Superior) reviewed the matter in question.
  
  Superior has provided ambulance transportation to the patient. As a courtesy, Superior submitted the bill for the transportation services to Anthem ****, the patients insurance provider. Superior is not in network with the insurance provider, and therefore not required to accept their payment as payment in full.
  
  At this time, Superior has submitted a courtesy appeal to Anthem so please disregard any invoice received up until this time. Once an updated invoice is received, you can contact our Customer ********************** department with any additional questions.
  
  If there are any questions at this time, please contact our Customer ********************** department at ************.
  
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************

  Customer Answer

  Date: 07/10/2023

   
  Complaint: 20293309
  
  I am rejecting this response because: Anthem will not pay. I am willing to pay what Anthem says that I owe, which is $468.33. This amount is based on the "No Surprise Act" and the addition of "**** Bill 388" which is an addition/extension to the "No Surprise Act" which covers ground transportation. It as if you are ignoring the law and what is written for ****. As I said, I am willing to pay $468.33. I do not want to get an attorney involved, though that looks like the direction we are going. Please review **************, for it is very specific.

  
  Sincerely,
  
  ***********************

  Business Response

  Date: 07/11/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of ****, **** (Superior) reviewed the matter in question.
  
  Ground ambulance transportation is excluded from the No Suprises Act in ****.
  
  We are again advising the patient to disregard any invoice received as at this time, Superior has submitted a courtesy appeal to Anthem. Once an updated invoice is received, you can contact our Customer ********************** department with any additional questions.
  
  If there are any questions at this time, please contact our Customer ********************** department at ************.
  
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************

• Initial Complaint

  Date:07/04/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My father fell in a parking lot and superior ambulance showed up (we did not request them). The ambulance workers suggested my father was fine and did not need transport. They did not even take any vitals. As it turned out my father broken 3 vertebrae in his back. Superior ambulance is now charging my father for transportation (which was coded to the insurance company as air transport) and other costs. We have given the bills to the insurance company for payment but superior continues to threaten my mother with collections because their bill for services never rendered nor asked for have not paid. My father passed away the week after he fell in the parking lot. My mother is still grieving and does not need to be threatened by superior ambulance.We have requested information from superior ambulance showing the treatment issued (my mother was there the whole time the ambulance was there) and they have indicated we must pay a fee to get any records. Superior ambulance has agreements with insurance companies and needs to uphold those agreements and work with insurance companies. Superior ambulance is billing my family for services never rendered nor asked for.

  Business Response

  Date: 07/05/2023

  Hello,

  Please provide the account number that appears on the invoice. If unavailable, please provide your father's name, date of birth, and date of transport.

  Thank you,

  *************************

• Initial Complaint

  Date:06/30/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The hospital arranged the ambulance transfer for imaging. The patient, *******************, was fully insured and his deductible was met. The ambulance company is seeking astronomical level payments from me after having collected from the insurance company. A copy of the bill and the insurance card are attached.

  Business Response

  Date: 06/30/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of ********, **** (Superior) reviewed the matter in question.
  
  Superior has provided ambulance transportation to the patient. As a courtesy, Superior submitted the bill for the transportation services to ********** Blue Shield,the patients insurance provider. Superior is not in network with the insurance provider, and therefore not required to accept their payment as payment in full.
  
  As a reminder, this service was ordered by a physician, and should be reimbursed as such by the insurance plan. We are encouraging the patient to contact the insurance company to appeal the unpaid amount. Please advise our customer ********************** department of the action that is taken with the insurance, so that we can allow time for an additional payment. In the event that no additional payment is made, our customer ********************** department is able to work with the patient to establish a payment plan.
  
  If there are any questions, please contact our Customer ********************** department at ************.
  
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********,** 60126
  **********************************************************

• Initial Complaint

  Date:06/30/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The ambulance was called by a bystander after the fall of my husband. The EMT's did not take vitals, and said to avoid a big bill just take him to an urgent aid, he seems stable enough. We took my husband to the hospital and he had a broken back, and subsequentially he passed away a week later. I am being charged $900 for services not rendered, and threatened to be sued if payment is not made. I should not be charged anything.

  Business Response

  Date: 06/30/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of *******, **** (Superior)reviewed the matter in question.
  Superior was dispatched via 911 to the scene and due to this, there is a response charge. Insurance was billed and denied the claim. We are encouraging contact with the insurance company to appeal the unpaid amount. Please advise our customer ********************** department of the action that is taken with the insurance, so that we can allow time for an additional payment. In the event that no additional payment is made, our customer ********************** department is able to work with the patient to establish a payment plan.
  
  If there are any questions, please contact our Customer ********************** department at ************.
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************

• Initial Complaint

  Date:06/28/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was forced to get examined in the ambulance when i refused my ex called the police after he kicked my car door I refused medical attention i did not get transported to the hospital yet they are still charging me $902 for a service I never requested and I was forced against My will

  Business Response

  Date: 06/28/2023

  We are responding to the complaint filed. We take all complaints seriously and investigate all facts involved. Upon receipt of this complaint, Superior Air-Ground Ambulance Service of *******, **** (Superior)reviewed the matter in question.
  Superior was dispatched via 911 to the scene and due to this, there is a response charge. Superior can bill your insurance as a courtesy. Please contact our Customer ********************** department to provide your insurance information for us to bill. If you would not like to provide your insurance information, we are able to set up a payment arrangement as well.
  If there are any questions, please contact our Customer ********************** department at ************.
  Sincerely,
  *************************
  Manager of Revenue Cycle
  Superior Air-Ground Ambulance Service, ****
  ***********************
  ********, ** 60126
  **********************************************************