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Business Profile

Windshield Repair

Glass America

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Windshield Repair.

Reviews

This profile includes reviews for Glass America's headquarters and its corporate-owned locations. To view all corporate locations, see

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Glass America has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Will K

      Date: 03/19/2024

      This company has been nothing but a pain to work with. I originally cracked my windshield in December and Im still dealing with it months later. My insurance told me I could go to Gerber Glass or Safelite. I picked Gerber Glass because it was closer to my house but then Gerber Glass farmed the work out to Glass America. My first windshield arrived scratched so I had to reschedule. They informed me this after my car had been at the shop for 4 hours already. Another windshield was never re-ordered. I finally had to reach out to the company after no communication. The newly ordered windshield then cracked within 24 hours of installation. Then I had to schedule an inspection of the windshield on another day. After the inspection, I received a call from the office and was told it wouldnt be covered under warranty. I found that unacceptable and she said she had to talk to a manager on what to do next. I didnt receive a follow up until I left this review on ******* I was offered my copay paid if I filed another claim but I dont want to give this company any more money after my experience; even if its insurance money. A few weeks later, I further inspected the windshield for fun. I found what appears to be duct tape holding in my windshield under the weather stripping which also seems to barely be installed

    Glass America is NOT a BBB Accredited Business.

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