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Business Profile

Colleges and Universities

Northwestern University

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    did a study with northwestern university through their all together program that test for sti hiv, did all the required steps to get payout, once my test were received back they went ************* pay me at all. thinking about getting a lawyer for false advertisement. big news then, huh?

  • Initial Complaint

    Date:07/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello my name is *********************** and I want to report a case about unpaid research interview. I attended an interview about health care on June 10th that I was invited by ******************* *****, a research assistant professor at Northwestern University. He ended the meeting earlier because he had technical issues but that was his fault so he was supposed to compensate me because I had set 1 hour for the interview. He ended the call when he saw my skin color and that was annoying. I want his to compensate me for my time dedicated for the interview.

  • Initial Complaint

    Date:12/19/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I enrolled for the Fetal Cardiology Virtual CME Series 2022. I submitted payment on April 21, 2022 for $50. I attended all 4 sessions with the expectation that I receive 4 AMA PRA Category 1 credits after the completion of the fourth session. I have emailed *********************************** with great response and assistance prior to this issue. After the final installment on 11-17-22, I completed the course evaluation on 11-22-22. The evaluations were not available immediately. I was only able to view 1 credit hour. I promptly reached out to ***** asking how to obtain the remaining 3 hours. She responded, quickly, that ** Cloud CME changed their platform and there were disruptions for registrants. Her last communication states that "She will check in with the ** people and get back to me soon." We are approximately a month later and I have received no additional information. I reached out via email on 11-28-22, with no response. I called the number listed on her email and left messages on 12-6-22, 12-9-22, and 12-13-22. I attended each session. I completed each course evaluation as soon as they were available. I called ***** months ago to understand that I would not see any credit hours until the completion of the last roundtable. Now the series is complete, I have fulfilled my requirements, and I have not received the credit hours for which I paid. To resolve this, I need a full refund or 4 credit hours. This seems like a scam. ***** ***************************/Northwestern University *********************************** collected my money and did not provide the expected credit hours. I need a resolution as I need these hours to fulfill my licensing requirements by the end of December. Please give me credit so I can turn them in to ARDMS, or return my money so I can utilize the funds to earn the remaining credits need for my license.

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