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Business Profile

General Contractor

King Carpenters and Builders

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/03/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Job took place in August 2022 - We hired ******************* to put up our Church Doors, he used *************** to order doors with all the measurements that he took of the door 3 times, when the doors finally arrived they were the wrong measurements and these were custom doors. The doors that were ordered to replace the error were wooden doors. When ************ and his 2 man crew put our church doors in the job was horrific, there were no handles on the outside to pull the doors open on the doors, once open the doors would not close fully, half inch gaps, they chipped off part of the door, several holes in the door, screws missing, the bar to open the door on the inside was on the wrong side, and all ************ could say was I hung the doors, very unprofessional and rude, he did not have all the supplies necessary to install the doors. What makes things even worse is the Job is still not complete. I will not ever use or recommend ************ to anyone or any business. On top of all this we paid him $1,400 to complete this terrible job that is not completes. The Church is requesting our hard earned money back.

King Carpenters and Builders is NOT a BBB Accredited Business.

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