We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Moving Services

Konkrete Logistics LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business claims to be professional, insured movers. On February 20, 2023 Konkrete Logistics moved a newly restored large cabinet from ******************** and other furniture pieces from my home to a seasonal home in *******, ********. They moved my goods in two small U-Haul trailers. I was shocked that they did not have a professional moving van. When removing the large cabinet from the trailer they dropped a corner which damaged the backside of the cabinet and they gauged the edges of the cabinet on the metal sides of the trailer. They also dropped my sofa on my front porch which caused extensive damage to the porch railings, and they knocked off 3 post caps as well. My office desk was damaged, it is missing one wood handle. Two of the furniture feet on the sofa were knocked off when they were taking the sofa out the front door of my house and they also damaged the woodwork on the front door trim. None of the furniture was protected by blankets or plastic wrap. The movers dropped cushions from the sofa onto the wet ground and they got their dirty hands on the sofa fabric. I am requesting a refund of the amount paid $460.00.

  • Initial Complaint

    Date:04/19/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/31/2022 I hired this company to move my significant other. ******* one of the movers and part owner was very careless with items and rude. When it was brought to his attention he became aggressive and demanded payment. When further questioned he explained a claim could be filed through the business insurance. On the next business day the other owner, *****, was contacted and updated about the issue. He to explained claims could be filed through the insurance. He requested photos. ***** was made aware that the items had been placed in storage and would be removed in February. Understanding and agreement was made to send pictures when ever we could. In February and March I contacted both owners and sent photos to no avail. My significant other also reached out, her last attempted contact was 4/17/2023. On one attempt she was able to speak briefly with ******* who refused to help and abruptly ended the call.

Konkrete Logistics LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.