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Business Profile

Amusement Parks

Homewood-Flossmoor Park District

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Amusement Parks.

Complaints

This profile includes complaints for Homewood-Flossmoor Park District's headquarters and its corporate-owned locations. To view all corporate locations, see

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Homewood-Flossmoor Park District has 4 locations, listed below.

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    • Homewood-Flossmoor Park District

      3301 Flossmoor Road Flossmoor, IL 60422

    • Homewood-Flossmoor Park District

      2920 W. 183rd St Homewood, IL 60430

    • Homewood-Flossmoor Park District

      777 Kedzie Ave Flossmoor, IL 60422

    • Homewood-Flossmoor Park District

      800 Kedzie Ave Flossmoor, IL 60422

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/01/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a single parent trying to involve my special need kids in activities because i am unable to afford day camp/summer camp. I have attached my receipt of paying for arts and craft program. My kids and myself went out of town for my special need birthday. I got sick and was not sure if the kids was carrying any virus so i kept them away from the other kids. i called and spoke with ***** and i was told that i could not get a refund nor could they credit my purchase to another program. I did not want a refund, what i wanted was for my special need children to attend a program. I do believe its racial profile disregarding the reason i kept them out. I feel its awful that they would just take people money and not try and rectify the situation. I am heart broken and can not afford to pay again. These are disabled children and Homewood Flossmoor Park District needs to be held accountable for this act. They have African American kids on their website which would make you think its not racial but what other excuse would you have that you would not accommodate special need black children. I have my doctor ********* and they would not accommodate my children. they just took my money regardless of my situation. I feel this needs to be looked into immediately.

    Homewood-Flossmoor Park District is NOT a BBB Accredited Business.

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