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Business Profile

Freight Forwarding

Logistify Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Forwarding.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/03/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hauled a load for Logistify on 12/2/24 for the amount of $1650. Heard the same story as another complaint about being paid within 14 days by *****. I have made multiple attempts to contact them about payment. At first, I was told that the "boss" was out with a family emergency, now I do not get any response response from anyone. As of today (3/3/25) the invoice is 55 days overdue.

    Business Response

    Date: 03/19/2025

    Hello,

    Yes, I have been out. I have already communicated with the carrier, and this is getting taken care of. 

  • Initial Complaint

    Date:04/15/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We book a load Get delivered then broker told us he will pay us in 2 weeks with zelle amount $1300 but now we try to contact call many numbers he donth answer and we wanna claim this company

    Business Response

    Date: 04/22/2024

    Hello,

    This was a misunderstanding and has been resolved. They have been trying to reach you to remove this complaint. Please respond to them so we can get this resolved.

    Thank you,
    *******

  • Initial Complaint

    Date:08/17/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am the owner of *** Trucking LLC, on May 15, 2023 our company received load from Logistify Solutions completed the load and our factoring Company ECapital submitted invoice for payment. After numerous attempts we finally contacted someone who state that our invoice would be placed in line for payment to date no payment has been made. We would like full payment of our invoice.

    Business Response

    Date: 08/18/2023

    Hello,

    I have this marked as paid on 6.6.2023.I apologize if you never received the payment, however, I was never notified there was an issue! I will contact the factoring company to confirm and will reissue the payment if needed.

    Thank you,

    *************************

    Customer Answer

    Date: 08/22/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

Logistify Solutions LLC is NOT a BBB Accredited Business.

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