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Business Profile

Architect

Steven Amu & Associates, P.C.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/28/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    LAWSUIT:1. DECEPTIVE (BUSINESS) PRACTICES a. Refused to pay his sub-contractors, which resulted in significant delays. As a result, the project has been IN-PROGRESS FOR OVER ONE YEAR. b.Inflated the costs c.Took $6,320 for a Shower Drain and Shower Steamer, but neither brought them nor installed them;d.Intentional Refusal and Failure to return phone calls, text messages and emails to the customer (i.e., Mr. and *******************)2. BREACH OF CONTRACT a. Failure to supervise and complete all work related to the remodeling project at ************************************************************ b.Failure to supervise and complete the proper construction of the utility closet; which resulted in the loss of 18 to 24 inches of (critical and valuable) living space in the main room. The estimated cost to correct the errors and properly complete the construction is approximately: $25,000.00. This cost includes removing, rebuilding and/or replacing all MATERIALS, LABOR, CONSTRUCTION AND OVERHEAD related to the following: (1) the existing wall; (2) all electrical work; (3) all ceilings; (4) all dry-wall; (5) all wood framing; (6) all paint; (7) all installation; (8) all labor.c.Failure to supervise and complete the proper construction and installation of the BASEMENT ELECTRICAL WORK, which includes CONSTRUCTION, MATERIALS, AND LABOR, PER THE CONTRACT. The ACTUAL COST to correct the errors and properly complete the construction was $5,000.00. The $5,000.00 was paid via a NEW AND SEPARATE CONTRACT WITH ****************** ELECTRIC.d. Failure to supervise and complete the proper construction and installation of the **** HEATING DUCTS IN THE BASEMENT AND SHOWER. The ESTIMATED COST to correct the errors and properly complete the construction is $20,000.00, per a NEW AND SEPARATE CONTRACT WITH ACE **************, ****

Steven Amu & Associates, P.C. is NOT a BBB Accredited Business.

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