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Business Profile

Auto Body Repair and Painting

Auto Art, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • nancy d

    Date: 12/08/2022

    nancy d

    Date: 12/08/2022

    This company "repair" my car and the repair was not well done. I took my car back to get it fixed and they dont want to fixed it. They took 3 months to "repair" and not well done. The manager was not polite at all. They also said that i have to pay out off pocket if i want to get it done. I **** help with my problem please

    Auto Art, Inc.

    Date: 12/09/2022

    We are sorry for any inconvenience caused. The delay in the time of the repairs was based on parts delay due to ongoing global supply chain issues. The additional damages that you have raised is an issue to has to be taken up on with your insurance company as they did not have those damages on the approved repair estimate.If there is a issue with repair quality we will take care of those as well if accident and repairs related. As we discussed prior, we need to notify the insurance company of what youre claiming to be loss related damaged and wait until theyve approved those damages before they can get repaired. Unfortunately, theres no going around this because these are the guidelines set by the insurance company. We have no problem taking care of this as long as you contact us back and we can submit everything to the insurance company, then do it once theyve approved it. There will be no charge at all to any approved repairs. Bring Your vehicle back in Your time connivance and we do whatever is possible to make You happy and satisfy.

Auto Art, Inc. is NOT a BBB Accredited Business.

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