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Business Profile

General Contractor

MVP Contractor LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:11/27/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired MVP to paint the interior and exterior of our home. He was told it was urgent to complete as we needed to list the house to sell ASAP to avoid paying the carrying cost of this large house over the winter months. We paid him in full, $10,200.00 to paint the interior of the house on 8/29/23 and a $3,000.00 deposit on 8/31/23 to paint the exterior. They applied a first coat on the interior, left multiple areas needing a second coat and cutting in around lights, trim etc. As of today, the only work done on the exterior was some caulking and few windows were covered with plastic. Not a drop of paint.The contact name is ***. Once the interior work begun, we did not hear from him for weeks. No calls, texts, emails or response to our calls. He finally responded several weeks later, after I told him I was going to the BBB. However, he never followed through on the multiple dates he said he was going to return to the job. He took our deposit for the exterior and never did the job and was paid in full for the interior and never finished the job. The work he did do was very unprofessional as well.

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