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Business Profile

Non-Profit Organization

Caring Network Illinois

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Non-Profit Organization.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/21/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    - online illegal advertising their unlicensed NFP as a healthcare facility - job postings chategorizing their NFP as a healthcare facility, searching for licensed providers - false labeling of clinical professionals (job postings searching for nurses, but nursing license or degree expectations are not required (see Job Requirments setion): ********************************************************************************************************************************************************************************** - Falsely claiming to be health care professionals and gathering personal medical information information over Telehealth (see Responsibilities section): **********************************************************************************************************************************************************************************

    Business Response

    Date: 05/01/2023

    Dear Sydney,

    Caring Network, NFP operates in IL as a limited medical services provider.  We provide professional grade pregnancy tests, and limited ultrasound exams all under the supervision of nurses licensed in **.  We also have a licensed Ob/gyn doctor overseeing these services and protocols.  

    To be clear, we are not illegally advertising in our job postings.  In the job requirements for the two telehealth nurse positions you mentioned, the qualifications clearly specify the candidate must maintain a registered nursing license in IL.  See the candidate requirements below which I copied directly from the zip recruiter job posting links you referenced:

    Candidate Requirements:
    A committed ********* who demonstrates a personal relationship with *********************** as Savior and **** and is a participant in a local church
    Maintains a consistent life-affirming philosophy and would never refer or advise a woman to have an abortion
    Agree with and be willing to uphold Caring Networks Statements of Faith and Principle and Core Values
    Enthusiasm for and commitment to the mission and strategy of Caring Network
    Comfortable with participating in prayer with co-workers. 
    Maintain IL Registered Nursing license
    Bilingual in Spanish preferred 

Caring Network Illinois is NOT a BBB Accredited Business.

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