Ecommerce
Forever-Beloved (DJIWJDCDA)Information and Alerts
Alert Details
This business has 1 alert.
Alert
In March 2024, BBB investigated Forever-Beloved (DJIWJDCDA)'s business practices. This investigation was prompted by a scam submission regarding a consumer never receiving items from the business after making a purchase from their website.
The consumer alleges to have received an alert from their bank that the transaction was a potential fraud.
The consumer alleges to have emailed the company and was told they could not cancel. The bank flagged the debit and refunded the amount back to the consumers account pending an investigation.
Consumer alleges that at the completion of their investigation, the fraud website was able to withdraw the money determining that it was a legitimate purchase.
The consumer alleges to have never received the product nor a refund and the amount taken out of the account was higher than the cost of the item purchased.
Online tracking websites are stating this website as a potential scam.
We do not have a viable address found for this location. There is no SOS report for this company. We have not received a response regarding the ownership and the type of business they are running. They do sell varied retail items.
Please see the BBB articles regarding warnings about online retail scams, with tips on how to spot a possible retail scam, here.
On 3/15/2024, 3/20/2024 and 3/26/20234, BBB requested additional information. As of 4/1/2024, BBB has not received any response from the business.
Based on the information detailed above, BBB cannot confirm the legitimacy of Forever-Beloved (DJIWJDCDA).
Important Information
Advertising Review
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 03/15/2024, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on as required by BBB’s Code of Advertising.
https://forever-beloved.com/products/stained-heart-shaped-suncatcher-the-best-gift
DJIWJDCDA Early Valentine's Day sale-Stained Heart-shaped Suncatcher-BUY 2 FREE SHIPPING
$24.32 $40.53
- Pricing is not defined for consumers (our price, retail price, store price, etc.)
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
As of 4/1/2024, business has not responded to BBB emails or modified the website.BBB Business Profiles may not be reproduced for sales or promotional purposes.
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