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Business Profile

Electronic Equipment Dealers

110220 Volts.Com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/05/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Dec. 05, 2023 *************** with my company, ****************** **** placed an order for two voltage regulators from 110220volts.com. Order# ***** in the amount of $332.16. This order was filled but the devices are useless as there was an extremely poor attempt at assembling and wiring the units. The bolt pattern does not align which prevents the transformer from being secured properly, the bolts couldn't even be tightened. There were several points of bad or incomplete wiring. They are a safety hazard and for over the past month I have been trying to contact this company to address the issue. I have followed their warranty process and have called and emailed them on multiple occasions. All extensions for sales, customer service, etc. go to a voicemail box and the calls are not returned. The same for emails, I have emailed their customer service several times to follow up and still have not received any correspondence from the company. I am of course looking to return the unusable products and get a refund for what I have paid to them.

110220 Volts.Com is NOT a BBB Accredited Business.

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