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Business Profile

Handyman

Luis' Handyman Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired the company to do various projects around the house, including painting two bedrooms. When the company starting painting there were all kind of add-ons for additional coats of paint, ceilings, and doors. Even though **** was at my home the day before to go over the list of work to be completed. ****' company did a destructive and incomplete job. Painting of doors was incomplete. They did not finish replacing the trim. They ruined footing when they removed staples. The got paint on my mocha baseboards and tried to remove it with GooGone which stripped the color leaving white stains along with the paint splatters. They got paint all over my new laminate floors, on my ceiling fan light fixtures, on my clothes, on my furniture and they managed to tear a screen. there are areas which visibly show only one coat of paint was applied. They did not have any outdoor painting but they managed to get paint all over my balcony. This is not the quality service I was expecting. I now have to pay to have all of this repaired/redone. This is rude and unprofessional behavior.

Luis' Handyman Service is NOT a BBB Accredited Business.

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