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Business Profile

Pest Control

Quick Kill Exterminating Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/01/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im a 81 year old being harassed by quick kill extermination. On 8-17-2023 I signed an agreement with them to rid my house of bugs mainly ants they came out and preformed the service but I still had ants. I called and they came out again and I had more ants. I called again and ********************* came out and put down red ant traps. The ants were now crawling all over me. After that I refused to let their technician into our gated community They kept calling to get in. Quick kill continued to bill my credit card although they were no longer servicing my house. My credit card told me they couldnt stop the automatic billing. I called ********************* who became belligerent and very nasty. When our conversation ended he maliciously hit my credit card with another bill. They have billed me for 3 months that they never came plus the original service which never fixed the problem Now they sent a collection agency with more fees They owe me. I dont owe them. I wrote the collection agency to no avail Im living on social security and cant afford a attorney to *** them

    Business Response

    Date: 04/16/2024

    Hello,
    This complaint is from a person who lives in **********, ** - Quick Kill Exterminating ** is located in ********, ** and does not provide service south of Irving **** road in the Chicagoland area. We also do not have anyone who works here with the last name *********. This complaint against ** is in error. 


    Please review this complaint as they may be a customer of ************************** in ********, **.

Quick Kill Exterminating Company is NOT a BBB Accredited Business.

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