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Business Profile

Car Dealers

Unlimited concepts auto sales

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Unlimited concepts auto sales's headquarters and its corporate-owned locations. To view all corporate locations, see

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Unlimited concepts auto sales has 2 locations, listed below.

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    • Unlimited concepts auto sales

      16710 Richmond Ave Unit 1 Hazel Crest, IL 60429

    • Unlimited concepts auto sales

      16710 Richmond Ave Unit #1 Hazel Crest, IL 60429

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/05/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought a 2007 **** Explorer OCT.30,2024 as i was checking the truck out i noticed the oil level was low i spoke up about it to (**** ********) my sales ********** When i told him i like to truck and want it he say he sent it back to ******************** where they supposed to perform a oil change. On my end I started getting the normal repairs i know my truck would need before the winter came. On Nov ************************************************************************************************************ the truck at all. I reached out to the owner (**** ********) when informed me this wouldnt be on him i have to contact Riteway. I called riteway to find out they want me to big the truck back so they can do a diagnostic test,However their not responsible for the repairs. I spent $2,500 on the truck and with the work i need and labor i spent close to $3,500-3,700 within a month and now they are trying to say its a loss on my end. I know this isnt right and neither parties is willing to help resolve this matter!

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