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Business Profile

New Car Dealers

Woodfield Nissan, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Maria A

    Date: 04/21/2024

    On April 10th I had my 2020 Nissan pathfinder towed to this Nissan location because it would not start. I have warranty on my vehicle still and they said that the warranty supposedly did not cover the small repairs that needed to be done; so I had to pay out of pocket. I watched from a distance ****** (in service) inspect my truck. Mind you that my vehicle has had damage in the front of the car ONLY in the past two recent years because of a motor accident. When the vehicle left my house, I watched the tow truck load my vehicle and they had nothing on their tow truck to do any damaged to the BACK of my truck. When I tell you how furious I was when my partner received my vehicle there was a HUGE dent in the back of my trunk! Only a LARGE truck would be able to do or if they reversed my truck into something. My truck did not have those damages when it left my house!! I spoke to ****** and all he said that I could speak to the manager on Monday and he was already Upset due to another customer altercation that I witnessed so I kept my cool together and I said okay! I will be back on Monday. I will not accept anything less than for them to fix the damages that their services employees did to the rear of my truck because that damage WAS NOT THERE!! I am extremely furious, I will take legal action if this does not get fixed and I want to see footage from the whole week and a half that my truck was sitting at that dealership. First and last time ever that I will be taking my truck to the woodfield Nissan location.

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