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Business Profile

Painting Contractors

Arca Pro, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

This profile includes complaints for Arca Pro, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Arca Pro, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:07/19/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The owner of this company is ******************************* took my $1000 deposit to start the painting job for my house on June 1st. He came here and started painting then he painted the ceiling, then he said he needs to go finish another job real quick and he would come back next day. The next day he said I will come the other day and didn't come for almost a week. I asked why are you stealing my time and not finishing your job and he said he needs more payment to continue, I said okay come here and I will give you more. He came and started painting the walls and he only used 1 coat of paint for half of the house and I gave him the rest of the money we agreed on. He had quoted me $1700 at the beginning and I paid him the whole amount. Then he never showed up for 2 weeks, I told him if he doesn't come finish the job I would report his business to BBB and he said please give me a chance to come next week Monday, I said okay and waited he didn't come that they and I said okay that's it I will report you. He said you already underpaid me, I deserve more for this job so enjoy your half way done paint. I said it was the quote you gave me how can you say it is under payment? I called him and he said he doesn't care if I report his business, he will open up a new company and he said he won't come finish the job or refund my money. This is a scam business! I saw other people complained about this business and apparently they do it to everyone.

      Business Response

      Date: 09/22/2022

      The project was satisfactory completed.  Client is  happy now. 
       
      Thank you. 

    Arca Pro, Inc. is NOT a BBB Accredited Business.

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