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Business Profile

Beauty Salon

Exclusively Yours

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Erma A

    Date: 02/13/2025

    **************** is key to any successful business. November 10, 2024, I had an appointment for a full hair weave. Prior to the appointment, I had a phone consultation with the shop owner. I informed her that my hair was short; and I wanted to know if she was able to braid it. She requested pictures and they were sent via text. She informed me that she could braid the hair. This would have been my first full weave. I was excited. I asked about the hair. She responded by saying I could buy it from the beauty supply, or I could purchase it from her. Since I wasn't familiar with the process, I relied on her to purchase the hair for me. When I arrived at the salon, I was met by a young lady, and she was very cordial. She washed and dried the hair. Then she started the braiding process. I noticed early on that the braids were a bit loose, and the parts were enormous. When she attached the hair to the braids, I questioned her abouts the gaps between the braids. The girl, attached about 6 rows of hair to the braids and left out an entire section on the left side of my head. I question her about the hair that was left out, she said that was for the cover up. I explained that I was supposed to have a full weave, no leave out. One more thing, my hair is brown and gray. The owner, who is her mother and lives in *******, purchased jet black hair, after seeing the photo of ***** and gray hair. I expressed dissatisfaction before, I left the salon. She tried to fix it by blending that gray and brown hair with that jet black hair. Additionally, she used red hair, not braiding hair to braid the braids I was so disappointed; I wanted to cry. I reached out to her on Monday, November 12, 202 for a redo. The tracts were coming out and that red hair was very visible. She informed me that she was going to be out of town for a week. I have never had a hair do this bad in my years of visiting a salon.

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