Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/20/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ** did not do work that he said he was going to do. When he painted the car he did not block sand before painting. Small dents in panels. He did not put new fenders on that was sent to him. Sub par job rewiring car. All had to be redone. Our agreement was for him to finish the car. If he needed a part i would get it to him. The parts that i gave him with car were top quality. He just screwed up putting them on. Paint i supplied. He would of known it was bad. As soon as he started.

  Business Response

  Date: 03/22/2023

  customer supplied fenders one was for a 67 one for a 68 neither fitted told customer he ordered a  cheap fender i refused to put it on filled fender light hole and installed better fitting fender, customer parts he bought he just bought whatever looked good didnt even check if was correct year style anything all parts were just misc he ordered way ahead out of a catalog not what needed. car was blocked down from what happened when left shop who knows was left  unfinished because i refused to finish a pile of parts that was never bought as needed were just pre bought by just looking in a book bumpers were never gonna fit because he didnt even order for correct year same with many many other parts

  Customer Answer

  Date: 03/24/2023

   I am rejecting this response because:
  in response, I do not order parts through a catalog, I normally call classic industries, or eckler ind. tell them the part i need they give me a number i check online, to make sure it is the right part. then pay for it, while on the phone. I ordered both fenders, left and the right ones this way, he had no problem with the right fender. they were both show quality fenders.$269, which are now $349 due to price increases. I know in talking to restorations shops, they say sometimes parts will not fit perfectly out of the box, you have to tweek them or work with them. but I did not want the fender from the 68 camaro on there. that's why i ordered the new one. I did not get that fender back I need it to send back for refund. also I bought a new sub frame because he said my sub frame was bent. which is highly unlikely. would be very hard to bend. but i did not get it back either. he said I would get all used, or unused parts back when he was finished. so I want the fender, and the old subframe back. as far as the bumper not fitting, the bimper brackets that came with the car were not the right brackets. all in all I have a paint job that looks like crap, had a botched up wiring job.car not even close to being finished. when i took the car to him he it would take him 3 months that was in june of 2021. finally picked it up unfinished 09/27/2022.