Reviews
Customer Review Ratings
Average of 97 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMelissa V
Date: 11/12/2024
5 starsMelissa V
Date: 11/12/2024
Great company! Very caring of their product and customers. Highly recommend
J & K Home Improvement & Restoration
Date: 05/09/2025
Thank you for sharing your experience with our J & K Home Improvement & Restoration team. We appreciate your feedback and are glad you had a positive experience with our product/service. We strive for excellence, and your satisfaction is the greatest recognition we could have. We truly value the opportunity to work on your project. We sincerely appreciate your business again! Thank you!!Review fromHarvy A
Date: 11/08/2024
5 starsHarvy A
Date: 11/08/2024
Their customer service was off the charts. Their work exceeded my expectations. I would definitely use them again and recommend them.J & K Home Improvement & Restoration
Date: 11/11/2024
Thank you for your review. We're thrilled you had a positive experience with our product/service. Rest assured, your satisfaction is our top priority, and we're committed to providing the best possible service. We sincerely appreciate your business. Thank you!Review fromAntonia C
Date: 10/11/2024
5 starsAntonia C
Date: 10/11/2024
***** did a great job, excellent service and I was able to contact him anytime and I really appreciate that he respond right away. I wish every business was as good as they are.J & K Home Improvement & Restoration
Date: 10/16/2024
Thank you for your review. We're thrilled you had a positive experience with our product/service. Rest assured, your satisfaction is our top priority, and we're committed to providing the best possible service. We sincerely appreciate your business. Thank you!Review fromJames B
Date: 10/07/2024
5 starsJames B
Date: 10/07/2024
J&K did an OUTSTANDING job on our house. They replaced our roof, siding and gutters and were quick and efficient throughout the entire process. They had a different team and ******* for each segment of the project, and each team was clearly expert in their area. Quick, efficient and thorough doesn't even begin to describe how good they were. J&K isn't just 'ready for prime time'; they are 'Prime Time'! Their price was competitive. They had the materials delivered on time, cleaned up the jobsite thoroughly and were careful not to disturb our bushes, trees and lawn. They actually left our driveway neater than when they started! We have had several neighbors stop by and comment on how great our house looks. Many houses near us had repairs done due to a big hail storm, and ours was clearly the best. Two neighbors who are realtors said the value of our house was clearly enhanced significantly. (Way more than our cost.) I want to give a special shoutout to **** *** and the rest of their management team. **** met with my wife and me several times before the project and clearly explained all the material and design options and their cost. Then he stopped by several times to introduce us to the three different foremen, check on the progress and field any questions that arose. J&K handled the permit process, the materials procurement and all aspects of scheduling, including deftly working around several rain delays. If this review seems a little over the top, it is only because J&K earned the high praise! I wish every business was as good as they are.J & K Home Improvement & Restoration
Date: 10/16/2024
Thank you for sharing your experience with our J & K Home Improvement & Restoration team. We appreciate your feedback and are glad you had a positive experience with our product/service. We strive for excellence, and your satisfaction is the greatest recognition we could have. We truly value the opportunity to work on your project. We sincerely appreciate your business again! Thank you!!Review fromSrujal S
Date: 09/25/2024
5 starsSrujal S
Date: 09/25/2024
Excellent service, product and project management for roof replacement! **** *** is very professional, timely and accurate in all information and communications!! Highly recommend them for any home improvement projects!!J & K Home Improvement & Restoration
Date: 10/01/2024
Thank you for choosing J & K Home Improvement & Restoration for your home repair needs. We're delighted to hear that your experience with our company was pleasant. Your trust in us is greatly appreciated. Thank you!Review fromSandra B
Date: 09/19/2024
5 starsSandra B
Date: 09/19/2024
J&K is by far the best contractor we have ever used during the 20+ years in our home. J&K were were organized and exceptionally responsive to each and every question we had not only before our roof replacement, but also after the work was complete and final payments made. The roof products offered were far superior in terms of warranty and transferability to those offered by other roofing contractors that we approached. After observing the installation of our new roof, the quality of the roof products and the care taken by the J&K crew, we were confident in giving our elderly neighbor a referral to J&K for her roof repair. Overall, we could not have asked for a better experience or outcome.J & K Home Improvement & Restoration
Date: 09/24/2024
Thank you for sharing your experience with our J & K Home Improvement & Restoration team. We appreciate your feedback and are glad you had a positive experience with our product/service. We strive for excellence, and your satisfaction is the greatest recognition we could have. We truly value the opportunity to work on your project. We sincerely appreciate your business again! Thank you!!Review fromManuel V
Date: 09/03/2024
5 starsManuel V
Date: 09/03/2024
An exceedingly efficient project was managed by *************************. He performed the inspection of our roof after a high wind storm hit our neighborhood a few weeks ago. The storm related damage was estimated from Justins pictures and report, and ***** submitted the estimate to the insurance company. ****** arranged a very timely repair service performed by an experienced J&K roofing contractor, and subsequently came back to inspect the completed work and document it through pictures. Without hesitation, I would recommend ****** and J&K for any exterior services needed. ****** is punctual and keeps his commitments.J & K Home Improvement & Restoration
Date: 09/05/2024
Thank you for your review. We're thrilled that you had a positive experience with our product/service. Rest assured, your satisfaction is our top priority, and we're committed to providing the best possible service. We sincerely appreciate your business. Thank you!Review fromAndrew K
Date: 08/28/2024
5 starsAndrew K
Date: 08/28/2024
The entire J&K Home Improvement team is extremely professional. They completed all of the work exactly as promised on time and on budget. No surprises or problems. Clean up after such a big job was impeccable - I could not have done it that well! They set the standard for how home improvement work should be done.J & K Home Improvement & Restoration
Date: 09/02/2024
Thank you for your review. We're thrilled that you had a positive experience with our product/service. Rest assured, your satisfaction is our top priority, and we're committed to providing the best possible service. We sincerely appreciate your business. Thank you!Review fromLaurie N
Date: 08/27/2024
5 starsLaurie N
Date: 08/27/2024
**** at J&K has gone above and beyond with care and professionalism to help us through repairs after a tornado damaged our home. Our new roof, gutters, and skylight were all handled perfectly. We are so grateful for the excellent crews, communication, and overall work provided. I will continue to highly recommend **** and J&K. Many thanks!J & K Home Improvement & Restoration
Date: 09/02/2024
Thank you for choosing J & K Home Improvement & Restoration for your home repair needs. We're delighted to hear that your experience with our company was pleasant. Your trust in us is greatly appreciated. Thank you!Review fromMary M
Date: 08/27/2024
5 starsMary M
Date: 08/27/2024
**** is top of the line. He guides, he is knowledgeable, and he has complete command of the insurance world. Not having ever made a claim before, I had no idea how important that is. And did I mention his integrity / honesty? I had to rely on his financial guidance to understand I had a few thousand dollars coming back to me. He didn't nickel and dime me and he fully addressed the several issues I asked to have taken care of. I would use him again in a heartbeat.J & K Home Improvement & Restoration
Date: 09/02/2024
Thank you for your review. We're thrilled you had a positive experience with our product/service. Rest assured, your satisfaction is our top priority, and we're committed to providing the best possible service. We sincerely appreciate your business. Thank you!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.