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Business Profile

Sporting Goods Repair

Breedlove's Sporting Goods, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sara B

    Date: 10/11/2024

    We ordered our son’s uniforms for fall ball at the beginning of July and were supposed to have them for his first tournament at the end of August. I emailed the company in August because we had been out of town and I wanted to make sure they hadn’t been taken if left on our porch. The company never responded. 2 weeks later, I called and was told someone would call me back, they didn’t. I called the next day and was on hold for 12 minutes while they looked for them and they came back and said they must be in the mail because they weren’t there. I questioned this as we never received an email that they had shipped like the others got. The response I got was that the other parents shouldn’t have gotten an email and then he finally looked up my order and told me they didn’t even have the product yet to make the uniforms. He said he would have the salesman call me. He did not call me. I got the salesman’s number and called and left a message the next day. He never called me back. At that point our coach started dealing with it. On 9/12 (all the family’s on the team that hadn’t got their uniforms yet) got an email that said Rawlings didn’t have the uniforms and wouldn’t be able to ship the uniforms until 10/8 to them to make them. The email said to reach out with questions. We did finally get our sweatshirts and hats we ordered in the middle of September. On October 8th I emailed the company to see if we would have the uniforms by 10/11 as that weekend was their LAST tournament of the year. I got no response. We did not get anything that said they had shipped and on 10/11 I called again and was finally told they were out for delivery. We spent $375 plus tax and handling fees for uniforms he got to wear for 1 tournament. Luckily they will have the same uniforms next year, if my kid doesn’t outgrow them by then. The customer service has been horrible. They did not offer to really make it right other than to send the uniforms that we had already paid for.

Breedlove's Sporting Goods, Inc. is NOT a BBB Accredited Business.

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