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Business Profile

Plumber

Mr. Rooter Plumbing

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

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Review Details

  • Michael L

    Date: 07/02/2024

    Mr ********************** installed a sewer line clean out for us. They used incorrect fittings, hub adapters and materials and covered it up to hide it so they could pass the City inspection. They gave me a bid for $17,000 to replace the rest of the sewerline, seemed a bit high so I got other bids. We hired another company for $9500. While replacing the remainging sewer line the new plumber and inspector noticed that the work Mr. ********************** did was not correct and they covered up portions of their work so that it was hidden during the first inspection. They refuse to take responsibility and have charged my credit card with out authorization. Stay away from this company. They are over priced for unqualified work.

  • Adam A

    Date: 07/26/2022

    We purchased a new dishwasher and we needed someone to install it. We contacted Mr. ********************** and the lady on the phone was very rude and snippy. Later that evening we got a message on ******** from the owner saying to call again and they would come out the next day. We called the next morning and they set us up with an appointment. I took off of work so I could be home to open the door for the plumber. They ended up canceling our appointment. They moved it to the next day. The plumbers arrived on time but tracked in mud throughout the house. They went the bathroom and did not flush the toilet. They used our cleaning kitchen brush to do something with the dishwasher and destroyed it. We asked numerous times for an estimate and they refused and said, You will be billed later Well, the **** finally came and they charged us $400 to uninstall the old dishwasher and move the new dishwasher under the counter. They did not even s**** it into our counter, we had to do that ourselves.

Mr. Rooter Plumbing is NOT a BBB Accredited Business.

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