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Business Profile

Moving and Storage Companies

True Way Moving and Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Richard B

    Date: 12/02/2024

    The company scams only one Russian guy owns the business working and scams everyone Dmitry **** also call themselves **** I advise you to be careful before you let your things be loaded onto his truck.

  • Shannon H

    Date: 09/16/2024

    DO NOT FOR YOUR MOVING!! Esp not this company! Zero Starts- would NOT recommend!! I unfortunately used a broker for my move and they contracted to this company. The broker got their deposit- which steadily goes up after the initial estimate- they are radio silent- because they pass the buck to the next group that takes over your move. My pick up was July 26/27 and delivery was supposed to be Aug 7. Nothing- no call, no text, no email. So I reached out to the broker and got the next company involved in this debacle. They say that the carrier, True Way, usually delivers in 7- 14 days from the first date of delivery. 7 days go by, then 14- with me reaching out to find out that they "will deliver soon" and no delivery. This company indicated that I call the True Way which I did, only to have them attempt to extort me for more money in order to deliver. Isn't that called holding a delivery for ****** or hostage??? The broke and the other customer service company DID NOTHING to assist in finding where my things were- they washed their hands of me after they got their cut. The driver who did deliver and is an independent contractor (4th company involved) , says he never was paid by the broker which is why my delivery was over 40+ days from pick up. My things have been sitting in a warehouse in the original pick up location until 2 days from 9/15. There is water damage to boxes, boxes have collapsed, furniture scratched and broken. Has been this biggest mistake I have made in my life- don't make the same mistake. Go to the ****** follow their steps to ID a reputable ********************** company.

True Way Moving and Storage is NOT a BBB Accredited Business.

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