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Business Profile

Pizza

Beggars Pizza

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am feeling truly perturbed regarding someone name Ramonewho identified himself as a manager. I came in tuesday and received honorable service from an employee. I called yesterday(thursday) and spoke to ******, I specifically asked him if this particular employee was there because I wanted to drop off a large tip with a thank you card. ****** explained she was off today but assured me she would be in TODAY(friday) and he would contact her to make sure she received her tip. My ************** changed our flights, then drove 1 and a half hours back to this location to drop it off to ******. I had already told ****** how much we were giving her and wanted to make sure she received it l. He, again assured me she would get it and kept thanking me for what i was doing. After driving over an hour to this location! we were told by another employee(*********) I believe is her name, that this employee will not be in because ****** had her terminated on Tuesday!??!! ****** knew this employee no longer worked there and lied about her being there tonight is COMPLETELY UNACCEPTABLE! To have someone like this working in this establishment, possibly stealing tips from vulnerable employees is truly concerning! We are truly upset that we made changes to our flights, then drove over an hour away, only to have been lied to for his own personal gain. I will be contacting the corporate offices and the BBB regarding this matter until its resolved!!! Truly truly truly unbelievable I finally contacted another store manager named AHEM assuming this would be handled professionally. Instead, I was told me my bill wasnt high enough for the employee to deserve such a large tip. then preceded to argue with me by taking the side of the thieving manager ******. BOTH of these so called managers should be investigated for stealing new employees tips, then when they complain or confront them they terminate them. UNBELIEVABLE!

Beggars Pizza is NOT a BBB Accredited Business.

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