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Business Profile

Used Car Dealers

EBuy Motorcars

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a 2010 Dodge Challenger from Ebuy Motorcars on 09/18/2019. The person that sold me the car was *********************. I went down there and paid $8,000 in a cashiers check and the remainder in cash for a total of $10,500 which was supposed to included tax, title, ect. They told me that they would send me the title to the car because I lived in *********. I spent the next year making multiple phone calls to them, and getting the run around. They would send me to different people which I would then have to leave a message for. After approximately a year, the phone number was disconnected. I called my DMV in Wisconsin who told me to contact the Secretary of the State from *********** did with no resolution or follow up. It is now ********************************* car that I can register. The car has been in storage and I am moving and need that title. I am at a loss. I signed an arbitration form and on the form gave me the BBB number (which was wrong). Please help.

EBuy Motorcars is NOT a BBB Accredited Business.

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