Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Veterinarian

Northern Illinois Cat Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Veterinarian.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMatthew T

    Date: 01/27/2023

    1 star

    Matthew T

    Date: 01/27/2023

    I tried to get an appointment at this place I was going to be a new customer. Well they never got back to me. it had been weeks so I review them on ****** and that started a big mess here is just some of my interactions with them. on their message broad from their website. to see more go to ******.Message:we just move up here to the area are you taking new clients?Dec 30, 2022, 1:38 pm we just moved into the area an need a new Doctor for ******** Message:we just moved into the area an need a new Doctor for *********************** 14, 7:29 am appointments like to make one Jan 26, 2:15 pm I see no follow up message and just called guess it just was not meant to be to bad Jan 26, 2:29 pm *******,I apologize, my receptionist just informed me she is a bit behind. She will be calling you before 6pm today. Thank you for your patience.Jan 26, 3:33 pm wow it took a month for the first response and we are now in I will never do business with your place ever and I have review your place on many sites and will tell everyone of my experience here if you would of only got back in a timely manner this would of gone a different way and now that your staff has threaten me we are sooo done. Show less Jan 26, 3:55 pm ******* , you know this is simply untrue. You and I were communicating through ****** reviews. Your response here is completely and totally irrational. No one threatened you, be careful what you say *******, ***** is a serious thing.Show less Jan 26, 3:59 pm Ahhhh deleted very quickly huh? Smart person, be careful what you say online as well :)Jan 26, 4:01 pm Good thing I took a picture of the message you deleted.Jan 26, 4:02 pm what are you talking about? I have deleted nothing and now you threaten me with ***** wow the other post are right about you. and I find it funny that after all this you finally responded on here where you should of been responding to me in the first place which would of made this go so much smoother.

    Northern Illinois Cat Clinic

    Date: 01/31/2023

    ******* is not and has never been a client of our practice. ******* accused us on Yelp of not calling him back because he is gay. I have no idea how we could have known one way or the other, looking over his other ****** reviews, this appears to be a common theme for him. *******, I feel sorry for you and I wish you the best of luck.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.