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Business Profile

Electronic Cigarettes

The Magic Mist

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Cigarettes.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromDaniel K

    Date: 05/21/2025

    1 star
    This business is a total scam - not like it was a few years ago. They sell products they refuse to ensure work.
  • Review fromcalvin c

    Date: 01/28/2024

    1 star
    This product is total junk and a waste of money. Do not believe the glowing reviews. They all seem fake. Batteries go bad in no time. No flavor at all unless you like something that taste like a dead rat. Seriously, don't waste your time or money. They are taking you for a ride.
  • Review fromLinda D

    Date: 08/29/2022

    1 star
    I have ordered product from this company for over 9 years, in the last year the customer service and products has become so bad that I will no longer order anything from this company.I thought it was just odd that a lot of their batteries dont work well and some not at all, as stated above Ive never had problems with the batteries or returning them in prior years. I had ongoing issues with the batteries, I now believe they are aware that they are sending out bad batteries because when I called and explained that the batteries are not working and that Ive had ongoing issues with their batteries the man on the phone who I believe is one of the owners told me it doesnt matter if the batteries dont work, he will not replace or let me return them because I fill my own cartridges. I explained that the batteries dont work out of the box and I have batteries from 5 years ago that work fine so how is it that they dont work out of the box brand new?After I asked to speak with a supervisor, he started yelling at me he said I am the supervisor he was extremely obnoxious and rude, he yelled Im not sending you anything anymore and he hung up on me. I went their site to order another battery as I dont have good ones to use with their cartridges and he had closed my account so I was unable to order batteries in the hopes of getting one that worked at all, however, once I went to the site he had closed my account. Im actually glad now as it forced me to find another retailer and I am very happy with them.

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