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Business Profile

Employment Background Check

ScoutLogic, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employment Background Check.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/22/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This so-called agency from day one has been nothing but incompetent and unprofessional! While doing my so-called onboarding package the woman in payroll didn't even send me the link so that I can input my information I had to go as far as sending her a screenshot of her email which did not provide any link and then she responded with she couldn't resend that link!? How about that so they like messing with your money the proof is in my screenshots my first check I made $1,280 this agency took almost $300 from my paycheck I went exempt the next check was a full 5 days $800 paycheck they took $90 out okay this last check was only $640 and again $80 was taken out they have codes on these pay stubs which they didn't even know how to explain what they're for?! The so-called recruiters there are very unprofessional and incompetent of their job when they can't even walk you through how to sign a timesheet! What was worse was they didn't even have my emergency contact information as I'm diabetic and have been sick lately if something would have happened to me at work they did not even ask for emergency contact information!

    Business Response

    Date: 02/23/2023

    ScoutLogic is not a recruiting agency, we are not recruiters, we do not issue payments to individuals and we are not involved in hiring decisions. We are merely a background check company. This complaint would be against the company who directly hired this individual. 

ScoutLogic, Inc. is NOT a BBB Accredited Business.

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