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Business Profile

Outdoor Furniture

Outdoor Interiors, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Outdoor Furniture.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/09/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We ordered 12 chairs from this business back in March. We paid $5,394.60 for these chairs, and the chairs broke within a couple days of being used. We reached out to the owner *** for a refund, and he did not want to give us a refund. He said he can replace 4 chairs, but we have no use for them since we bought chairs for our restaurant elsewhere. His chairs and unstable and we removed them from our dining room immediately after 2 people fell when they were broken. They were a safety hazard and poorly made. We would like a refund for our chairs that we purchased. He was rude when we talked to him on the phone and said the chairs weren't for commercial use. On his website, it does not say they can't be used at a restaurant.

Outdoor Interiors, LLC is NOT a BBB Accredited Business.

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