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Business Profile

Collections Agencies

Stoneleigh Recovery Associates, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/17/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This debt collector contacted my place of employment without my expressed permission. This is harassment and trying to create intimidation. I do not authorize this company to contact me via telephone to my workplace or cell phone number nor do I owe any debt to this company. I am requesting that my information is removed from their database and they cease contact with me immediately.

    Customer Answer

    Date: 01/17/2024

    Did you authorize a third party company to file a BBB complaint on your behalf?

    This complaint was filed on my own behalf and I didnt request or authorize a third party to file the complaint for me.


    Please provide a list of debts you are disputing on your credit report. 

    I do not owe any debts to this company and the company does not have any verification from me directly of any debts owed therefore their contact to me at my place of employment is not warranted, or welcomed.

    Please provide documentation requesting validation of the debt or copy of contract. 

    there is no validation of any debt or copy of contract to provide because I did not conduct any business with this company.

  • Initial Complaint

    Date:06/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cease all calls to my place of work. They are calling me everyday at my work. They are not allowed to do that!

  • Initial Complaint

    Date:08/24/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted at work by a *************************** and would like any and all communication to my place of work to cease. Please email me an agreement and I will try to work something out with you. I am a teacher at a school and the lines should remain open for parents and emergencies.

Stoneleigh Recovery Associates, LLC is NOT a BBB Accredited Business.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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