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Business Profile

Computer Dealers

MICOMP

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Dealers.

Complaints

This profile includes complaints for MICOMP's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MICOMP has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • MICOMP

      240 Cortland Ave Lombard, IL 60148-1219

    • MICOMP

      1930 E Devon Ave Elk Grove Village, IL 60007-6022

    • MICOMP

      1200 N 25th Ave Melrose Park, IL 60160-3016

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/19/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Jan 11, 2022 I purchased a computer with a one year warranty from Micomp company via ***** The computer has quit working and I spoke with multiple representatives since 9/8/22 when computer went out. They sent me a flash drive that was supposed reinstall Windows 10 unfortunately what they did not say was I needed another working computer for this process, going forward I spoke with representatives today 9/15/22 and they said that the computer would be replaced that they email the *** label to be scanned by *** for return and they would then process the replacement of the computer. I didn't receive such email so it took me three times calling back only to be told that I would need pay ***** for the return label, they sent me email with an address to send a ***** payment to. I called Micomp back asking to pay the ***** with my debit card and was told they are capable of this process. I want the computer replaced effectively and efficiently.

    MICOMP is NOT a BBB Accredited Business.

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