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Business Profile

Heating and Air Conditioning

Leslie Heating, Cooling, & Electric, Inc.

Reviews

Customer Review Ratings

4.96/5 stars

Average of 137 Customer Reviews

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Review Details

  • Review fromDonna S

    Date: 05/25/2025

    1 star
    I contacted Leslie Htg because I needed to confirm another company's evaluation of my HVAC system. The Leslie service man gave a different explanation of the problem. I agreed to have a service technician evaluate my system. ****** came later in the day and said that my furnace was a lot older than I thought it was and that my A/C unit needed to be replaced. He also said that I needed units that worked more efficiently together. He quoted me a price for a whole new system and said that he could only guaranty that price if we had the system installed the next day. After he left, I realized that we had not discussed the permit needed in ******, **, for a new installation. I left word with *******, the General Manager, who called me back the next morning and said Leslie Heating was not registered with the city of ****** and they had no plans to change their status. I told him to put a hold on my order and return my deposit. This was done immediately (thank you, *******). However, ****** called later that day, very upset, and assured me that they usually did an install first and eventually got a permit from the city. I told him this was absolutely not the way things worked in ******, and I was not proceeding. He kept talking, trying to convince me to go ahead with the order, and I finally and firmly said "No." and hung up. I called another **** company and discovered that the compressor in my A/C unit had been disconnected, and that was why it did not work. The new service man reconnected it, and the A/C performed as usual. Since I had several service people look at the A/C unit, I cannot say how the compressor got disconnected, but someone should have noticed it before recommending a whole new system at considerable cost to me. I believe ****** from Leslie Htg. saw an elderly woman (I am 85) and thought he could con her into spending $17,000+ unnecessarily. Shame on him!
  • Review fromLinda B

    Date: 05/04/2025

    5 stars
    I had my family plan checkup with Leslie Heating and Cooling.The young man that came out was very personable, has an eye for detail.Making sure Im taken care of under the family plan. This way as a consumer I dont have to always be reaching out to Leslie Heating and Cooling, since ****** ******** has it handled!Thank you!***** *.
  • Review fromRoy E

    Date: 04/22/2025

    5 stars
    **** was excellent and very nice and professional. Would recommend to everyone
  • Review fromDaniel N

    Date: 02/28/2025

    5 stars
    ****** came by showed me boiler options and scope of job to be done. Professional in every way. Went with Leslie and I feel good about my choice.
  • Review fromMargaret S

    Date: 02/04/2025

    5 stars
    ****** came out along with ***. They were extremely professional, and Im very excited for my new furnace and AC to be installed tomorrow.
  • Review fromAl F

    Date: 01/30/2025

    5 stars
    I met the Leslie HVAC folks at the ****************** Home Show. They were very informative. Yesterday *** came out to inspect our system. *** did a thorough inspection and complete explanation of his findings. I had them come out today. For a proposal. ****** did an awesome job presenting all the possibilities that would meet our needs.We came to terms and they will be installing our new system tomorrow. Very excited, can't wait. Al
  • Review fromRon V

    Date: 01/27/2025

    5 stars
    *** **** and ****** wonderful consultants! Were so happy to work with Leslie for all our hvac needs!
  • Review fromTrish K

    Date: 01/16/2025

    5 stars
    Great people. ****** came out today and we will have a new system tomorrow!
  • Review fromRick K

    Date: 01/03/2025

    5 stars
    ****** a *** came by were extremely knowledgeable and very easy to work with/. Im a go excited for my new furnace install tomorrow morning
  • Review fromTim M

    Date: 12/28/2024

    5 stars
    ****** and *** came by, explained the whole heating and air conditioning issues with our house. Explained the new system that would work best for our square footage. Very informative and great guys to do business with.

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