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Business Profile

Plumber

Five Star Plumbing Co

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJake M

    Date: 05/22/2023

    1 star
    Called for a simple leaking drain in my tub, took two visits and this company still couldn't figure out the simple problem (misaligned rubber O ring on tub drain). Plumber did not inspect the pipes, use a snake camera, or take anything apart on either visit.Visit #1: Showed the plumber the source of the dripping by turning the shower water on. ******* was convinced it was a loose faucet, so he put caulk around the seal and told me not to use the tub/shower for a day. This obviously didn't work.Visit #2: Leaking persisted the next day when testing the water. Plumber came out, but I was unable to make the drips occur (although there was water on the floor of the basement and in a bucket). ******* said there is nothing he could do - Did not inspect or diagnose anything.Called another plumber and it was a misaligned rubber O ring on the tub drain (new construction home). Fixed in 5 minutes. Five Star Plumbing left me with no real work done and black fingerprints all along my hallway and bathroom walls.

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