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Business Profile

Custom Home Builder

Alexi Development, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/04/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contracted with builder, Alexi Development.,(*****************), 7/2021 & paid the 40k down payment requested, for a custom built single family home with a projected close date, 10/2022. (Ashton **** homes in ********, **., addr. 113 Echelon). We have been given additional closing dates of 2/28/22, then late 12/22 then early 1/23 then 7 or 8/23. Most dates by email, although ************ has denied saying those dates. During this process, we have also put over 30k in upgrades such as cabinets, flooring & appliances. We have also experienced less than quality workmanship with cabinets and misaligned doors, for example we asked to be corrected. As of Fri., 4/28/23, ************ stated he was walking away from the properties and boarding them up with some issue he has with the Vill. Of ********? The inside of our home is complete, including the garage, exterior doors installed and all windows. We want to move into our home, not walk away and lose our hard earned money/investment. Often times, our inquiries are never responded to or only a random email. This developer has senior asstd living facilities, also, one listed by BBB in ********, **.. We are seeking sound completion of our home now. As info, the phone contact for the business appears to have run together. The 773 prefix number is the office, followed by the 877 cell number. The only office address we have is listed in *********, **.. if additional info is needed, please advise **. Thank you.

Alexi Development, LLC is NOT a BBB Accredited Business.

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